Letter of Credit Product Specialist - Analyst

Santander

About The Position

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Analyst, Letter of Credit Product Specialist supports the Global Transaction Banking Large Corporates Business Unit for the on boarding, booking and processing of products through the entire life cycle. He/she will serve as first-line support to clients, agent banks and internal clients to ensure funding are completed, transfers are made on time and for all operational purposes. Creates and ensures accuracy for various Management Reports and the design and execution of new reports to meet changing or ad-hoc requirements. Ensures the product requirements are met and manage the communication with relevant areas to ensure completion and accuracy Identifies any issues and implements necessary actions to resolve issues when necessary. Acts as first-line support to clients, banks and internal clients to ensure requests are completed. Uses own discretion to resolve errors and disputes. Coordinates with Middle Office and Operations to ensure all deals are correctly booked and independently identify appropriate remedies where necessary. Reviews documentation for accuracy and completeness and determines appropriate remedial action when needed. Provides guidance to the deal booking teams following each deals terms and conditions. Ensures client folders are maintained and updated with credit, legal and/or any other required documentation .

Requirements

Bachelor's Degree or equivalent work experience: Business, Finance or equivalent field. - Required.
1-3 years of Product Development, Business Development or related experience. - Required.
Knowledge of trade products is a plus.
Ability to multi-task and self-prioritize a heavy workload.
Strong analytical skills/financial acumen, excel, Microsoft skills
Demonstrates the ability to translate customer needs into marketable product features.
Excellent verbal, written, and interpersonal communication skills.
Ability to interact with integrity and a high level of professionalism with all levels of team members and management.
Demonstrated understanding of product development life cycle.

Nice To Haves

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.

Responsibilities

Supports the Global Transaction Banking Large Corporates Business Unit for the on boarding, booking and processing of products through the entire life cycle.
Serves as first-line support to clients, agent banks and internal clients to ensure funding are completed, transfers are made on time and for all operational purposes.
Creates and ensures accuracy for various Management Reports and the design and execution of new reports to meet changing or ad-hoc requirements.
Ensures the product requirements are met and manage the communication with relevant areas to ensure completion and accuracy
Identifies any issues and implements necessary actions to resolve issues when necessary.
Acts as first-line support to clients, banks and internal clients to ensure requests are completed.
Uses own discretion to resolve errors and disputes.
Coordinates with Middle Office and Operations to ensure all deals are correctly booked and independently identify appropriate remedies where necessary.
Reviews documentation for accuracy and completeness and determines appropriate remedial action when needed.
Provides guidance to the deal booking teams following each deals terms and conditions.
Ensures client folders are maintained and updated with credit, legal and/or any other required documentation.