International Trade Services Specialist - Letter of Credit

PNC•Houston, TX

7d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an International Trade Services Specialist within PNC's Global Trade Operations Group, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. In this role, you will process commercial letter of credit transactions for trade products and work with import and export clients. You will review complex documents and send important information to foreign banks. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Utilizes international trade-specific procedures, rules, guidelines and regulations. Evaluates and executes moderate to complex transactions, or may provide onboarding assistance for trade products. Approves international trade services transactions and processes. May have specific responsibility for one or multiple specialized products or functional areas. Processes and/or consults on moderate to complex trade transactions of varying risk and financial value in accordance with procedures, rules, guidelines and regulations. Identifies and addresses exceptions and escalated items. Interacts with internal and external stakeholders to complete transactions. May assist with training/coaching of new hires. Administers trade compliance program against all trade transactions and escalates as necessary in order to mitigate bank risk. May work with international sales on regulatory compliance, legal matters and customer related documentation. Consults with internal and external stakeholders on moderate to complex transactions. Provides responses and documentation to inquiries and ad hoc requests for all international trade products. May assist with the onboarding of new clients. Performs secondary review of basic to moderate transactions and related documents. Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. May review reports to process transactions or to monitor new customer onboarding. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

BA in International Finance, Business, or a related degree and or the equivalent of 4 years of bank operations experience.
Ability to carefully review detailed information and documents with accuracy.
Good customer service skills
Ability to write customer correspondence.
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
Typically requires 4+ years of related business or functional experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Experience with trade operations processing experience including Standby Letter of Credit is preferred.
Experience working with international finance rules and regulations such as OFAC, SWIFT, ICC URC 522, UCP 600, ISP 98 is a plus.
Accountability
Customer Solutions
Ensure Compliance
Letter of Credits
Personal Initiative
Process Improvements
Results-Oriented
Risk Mitigation Strategies
Standard Operating Procedure (SOP)
Accuracy and Attention to Detail
Decision Making and Critical Thinking
Effective Communications
Flexibility and Adaptability
Managing Multiple Priorities
Operational Functions
Problem Management Process
Products and Services
Standard Operating Procedures

Responsibilities

Utilizes international trade-specific procedures, rules, guidelines and regulations.
Evaluates and executes moderate to complex transactions, or may provide onboarding assistance for trade products.
Approves international trade services transactions and processes.
May have specific responsibility for one or multiple specialized products or functional areas.
Processes and/or consults on moderate to complex trade transactions of varying risk and financial value in accordance with procedures, rules, guidelines and regulations.
Identifies and addresses exceptions and escalated items.
Interacts with internal and external stakeholders to complete transactions.
May assist with training/coaching of new hires.
Administers trade compliance program against all trade transactions and escalates as necessary in order to mitigate bank risk.
May work with international sales on regulatory compliance, legal matters and customer related documentation.
Consults with internal and external stakeholders on moderate to complex transactions.
Provides responses and documentation to inquiries and ad hoc requests for all international trade products.
May assist with the onboarding of new clients.
Performs secondary review of basic to moderate transactions and related documents.
Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
May review reports to process transactions or to monitor new customer onboarding.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

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