Lending Operations Specialist I

Maine State Credit Union•Farmingdale, ME

About The Position

At Maine State Credit Union, people come first and we foster a collaborative, respectful, and supportive workplace where your contributions matter, your ideas are welcomed, and your career can grow! Are you detail‑driven, organized, and passionate about helping members navigate some of life’s biggest financial moments? Do you thrive behind the scenes ensuring accuracy, compliance, and exceptional service? As a Lending Operations Specialist you’ll play an essential role in supporting our Consumer and Real Estate lending functions. You’ll ensure loans are set up accurately, compliance standards are met, and members and internal teams receive timely, professional support. This is an excellent opportunity for someone who enjoys working with details, understands the importance of compliance, and values teamwork and service excellence. Continuous Improvement: Communicate issues proactively and recommend process improvements to enhance efficiency and member experience.

Requirements

1-3 years of lending, loan operations, or related experience
High school diploma or GED
Strong attention to detail and organizational skills
Working knowledge of loan policies and procedures
Commitment to confidentiality and professionalism

Responsibilities

Support Members & Staff: Respond to internal, member, and vendor requests with professionalism and care—resolving issues related to loan documentation, disbursement, and file maintenance.
Loan Setup & Servicing: Set up new consumer loans, process disbursements, prepare payoff statements, conduct loan research, and manage paid loans.
Post‑Closing Reviews: Perform quality assurance and compliance reviews on new and modified loans to ensure accuracy, policy adherence, and proper recording of security interests.
File & Collateral Management: Maintain physical and electronic files, assist with lien releases, title/UCC tracking, insurance and total loss claims, and escrow support.
Continuous Improvement: Communicate issues proactively and recommend process improvements to enhance efficiency and member experience.

Benefits

Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 97%
HSA – generous employer contribution
Employer funded HRA
Employer-subsidized Dental and Vision Insurance
100% employer paid - Life, Short-Term Disability and Long-Term Disability Insurance
Accident Insurance
Competitive wages, and annual evaluations with compensation adjustments
Generous 401(k) employer match, plus annual discretionary contribution
Generous PTO with immediate PTO accruals + 8 hrs of birthday PTO & 12 paid holidays
Paid Parental Leave
Education reimbursement - up to $5,000 annually for undergraduate
Opportunities to volunteer in our local communities
100% Employer Paid EAP which includes 6 free mental health sessions
Wellness Reimbursement of up to $150
Free coffee, tea, and hot chocolate and an abundance of food