Lending Clerk

American 1 Credit Union•Jackson, MI

8d•$21•Onsite

About The Position

The Lending Clerk is responsible for ensuring accurate and timely lien placement for all collateralized consumer loans. This position serves as a liaison between Branch Operations, dealerships, members, and other third-party partners to obtain required title documents and remedy outstanding collateral items. The Lending Clerk processes and secures lien perfection for both in-state and out-of-state transactions, obtains lien releases, and maintains documentation necessary to ensure collateral integrity.

Requirements

A minimum education of a high school diploma or GED.
1–2 years of previous Credit Union/banking experience in the lending field, specifically knowledge of titles, preferred.

Nice To Haves

Experience with loan documentation, collateral requirements, and lien processing preferred.
Ability to provide courteous, knowledgeable, and professional customer service both in person and on the telephone.
Strong skills operating a personal computer, including Microsoft Word, Microsoft Excel, Microsoft Outlook, and navigating the internet.
Ability to perform accurate data input into a variety of software.
Ability to take initiative, work independently, exercise good judgment, and manage multiple tasks while meeting deadlines with minimal supervision.
Excellent written and verbal communication skills.

Responsibilities

Focus on Purpose/Mission: Focuses on the Credit Union's Purpose and Mission Statement of creating financial wellness in our community through personal, everyday banking.
Engaged Communication and Collaboration: Ensure that engagement between coworkers and members is meaningful, with a focus on listening to learn and offering high-quality solutions. Providing administrative support to Branch Operations and Lending teams and assisting with training support for the Lien Placement Process.
Attention to Detail and Confidentiality: Ensure that all title tracking, lien placement, and regulatory processes are done accurately. Maintain confidentiality by avoiding unauthorized disclosure of member information.
Achiever & Goal Driven: Scorecard performance, organization, prioritization, and execution of tasks to proactively solve problems and meet deadlines.
Employee Culture: Committed to building and supporting an engaging and inclusive culture for all.
Core Process, Policy, and Procedure Review: Follows all company processes, policies, and procedures, including customer identification and all BSA requirements.
Community Advocate: Serves as a representative of the credit union while in the community.
Document & Collateral Integrity Management
Title Tracking and Lien Placement
Compliance/Regulatory Processes
Scorecard Performance