Legal Servicing Specialist

IH Mississippi Valley Credit Union • Moline, IL

3d • Onsite

About The Position

As a Legal Servicing Specialist, you will be the expert in navigating some of our most sensitive and high-impact financial situations. This position requires a strategic thinker and skilled communicator who can manage legal and compliance-heavy account scenarios with professionalism and care. You'll take ownership of high-risk and complex accounts involving bankruptcies, deceased members, legal actions (levies, garnishments), vehicle repossessions, and collateral recovery. Your day-to-day work will involve reviewing loan accounts, negotiating settlements, working closely with attorneys, trustees, and vendors, and making decisions that directly influence the financial well-being of our organization and its members. This role demands independent judgment, thorough documentation, and a deep understanding of both legal processes and member impact. It's a critical position for someone who enjoys solving complex problems and making meaningful, informed decisions every day.

Requirements

• High school diploma or equivalent required; college coursework in business, finance or law preferred
• 3+ years of experience in collections, legal recovery, or repossession services
• Expert understanding of FDCPA, bankruptcy laws and repossession regulations
• Strong communication skills, including negotiation and conflict resolution
• Experience working with legal professionals, trustees, vendors and financial systems
• Ability to analyze complex cases and take decisive, compliant actions
• Detail-oriented, resourceful, and comfortable working independently on time-sensitive matters

Responsibilities

• End-to-end management of bankruptcy cases and deceased member accounts
• File and track legal documentation, including Proof of Claims, reaffirmation agreements, and garnishments
• Coordinate repossessions, auction pricing, and collateral recovery with third-party vendors
• Make final decisions on collateral disposal strategies and charge-off readiness
• Work closely with legal counsel and compliance teams to ensure all actions meet regulatory standards
• Support and mentor Collections Specialists on legal procedures and best practices
• Prepare monthly reports on charge-offs, legal filings, and recovery efforts
• Maintain detailed records to support audits and ongoing compliance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED