Legal Operations & Systems Lead

Duetto Research

2d • Remote

About The Position

The Legal Operations & Systems Lead is responsible for architecting and driving the operational infrastructure of Duetto's legal function — spanning legal technology, AI-powered workflows, and commercial legal execution. Sitting directly alongside the General Counsel in a two-person department covering 10+ global jurisdictions, this role is the operational engine that enables the legal function to move at the speed of the business. The Legal Operations & Systems Lead designs and owns the frameworks, systems, and standards that allow a lean team to deliver outsized impact — turning process gaps into automated workflows, and complex legal matters into clear, actionable guidance. This is a high-visibility role with a defined Chief of Staff growth path and direct engagement with Duetto's executive leadership.
The role is built to grow. Strong performers move into a Chief of Staff (Legal) track within 12 to 24 months. The path is real and the visibility is immediate: you will work directly with the CEO, CFO, and CTO on matters that move the business.
This is not a traditional paralegal role. If you want to review documents in a queue and wait for direction, this is the wrong fit.
If you want to build the queue, automate half of it, and improve the playbook, read on.

Requirements

• 6+ years of experience in legal operations, law firm operations, paralegal work, contracts management, or a combination of equivalent roles
• Demonstrated experience reviewing, redlining, and negotiating commercial contracts including NDAs, MSAs, and vendor agreements
• Proven proficiency with AI and LLM tools applied to legal work — contract analysis, research, drafting, or workflow automation
• Strong written communication skills with the ability to translate complex legal issues into plain, actionable business language
• Hands-on experience designing or implementing legal tech systems (CLM, legal intake, helpdesk, or workflow automation platforms)
• Demonstrated ability to operate independently, set priorities without direction, and deliver in a fast-moving, resource-constrained environment
• JD, paralegal certificate, or equivalent substantive legal experience

Nice To Haves

• Specialized skills, knowledge, or experience within the Hospitality technology industry.
• Experience at a SaaS or B2B technology company
• Multi-jurisdictional exposure across US, UK, EU, or APAC legal environments
• Familiarity with no-code or low-code automation tools (e.g., Zapier, Make, or equivalent)
• Prior Chief of Staff, legal operations leadership, or strategic operations experience

Responsibilities

• Design and architect the legal technology stack — including CLM, legal intake, and workflow automation platforms — establishing the standards and frameworks that allow the legal function to scale without proportional headcount growth.
• Drive deployment of AI and LLM-based tools to automate routine contract review, NDA triage, and legal research, materially reducing turnaround times across the business.
• Establish and maintain self-service intake workflows and playbook libraries, ensuring templates remain current, defensible, and accessible to business stakeholders without requiring GC involvement for routine requests.
• Lead first-pass review and redline of NDAs, vendor MSAs, and standard customer agreements within established parameters, identifying revenue-blocking terms and proposing resolutions that accelerate commercial cycles.
• Conduct targeted regulatory and commercial research across relevant jurisdictions, delivering concise, decision-ready summaries to the GC and executive stakeholders.
• Architect the legal rhythm of business — owning board preparation, matter tracking, department OKRs, and cross-functional alignment with Sales, Finance, and Product.
• Drive outside counsel intake coordination and invoice management, applying rigorous budget discipline and ensuring spend is directed to matters that cannot be handled internally.
• Evaluate and identify manual or redundant legal processes, designing automated or templated replacements that reduce dependency on reactive legal support.
• Standardize the legal knowledge base — including internal communications, Slack governance, and documentation systems — so institutional knowledge is preserved, accessible, and current.
• Perform other related duties as needed to support team and company priorities.

Benefits

• Direct mentorship from a GC managing a complex global legal function
• High visibility with executive leadership from day one
• A real Chief of Staff path, not a vague promise: the role is scoped to grow with you
• Remote-first with flexibility on schedule
• A chance to build something: you will leave a mark on how this department operates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees