Legal Operations Specialist

Quality Technology Services•Overland Park, KS

About The Position

The Legal Operations Specialist supports the effectiveness of the Legal team by managing outside counsel billing, vendor onboarding, and spend-related processes. This role partners closely with Accounting and internal stakeholders to ensure accurate invoice handling, seamless vendor integration, and improved financial workflows. The Legal Operations Specialist is detail-oriented, customer-focused, and skilled at balancing both administrative precision and proactive process optimization.

Requirements

Associate’s Degree or equivalent relevant experience
Minimum of two years’ professional experience working in a corporate setting in an administrative, legal or finance function.
Strong attention to detail and accuracy in financial and billing processes.
Excellent communication skills with the ability to interact professionally with outside counsel and internal teams.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Proficiency in basic financial analysis, budgeting principles, and Microsoft Office (especially Excel).
Demonstrated Problem-solving skills to resolve invoice discrepancies and vendor-related issues.
Ability to learn and navigate billing or financial systems (e-billing platforms, Workday, or equivalent tools).
Strong customer service skills. Responds promptly and professionally to inquiries from outside counsel and internal partners.
Collaborates effectively across Legal, Accounting, and other stakeholders to improve processes and ensure smooth operations.
Must be able to maintain a high degree of confidentiality
Excellent time-management and organizational skills with the ability to manage competing tasks and deadlines
Demonstrated problem solving skills. Identifies opportunities to enhance efficiency, accuracy, and transparency in billing workflows.
Must be an analytical thinker who can interprets invoice and spend data to support budgeting and forecasting activities.

Responsibilities

Manage the full lifecycle of outside counsel invoices, including review, coding, processing, troubleshooting, and timely submission.
Serve as the primary contact for outside counsel regarding invoice questions, disputes, and issue resolution.
Support onboarding for new vendors and outside counsel, ensuring proper documentation, system setup, and compliance steps.
Collaborate with Accounting to identify and implement improvements in legal billing processes, reporting, and best practices.
Assist in developing and maintaining departmental budgets, including supporting monthly and quarterly forecasting activities.
Contribute to invoice-related projects and broader legal spending initiatives by analyzing data and preparing insights that support financial planning and cost management.