Legal Operations Specialist

SailPointAustin, TX

About The Position

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more. SailPoint's Legal Team has been scaling to support the company by strategically embedding AI and automation across its processes and workflows. We are looking for a Legal Operations Specialist who will support the Legal team in implementing technology solutions, building and optimizing workflows, and managing administrative and operational tasks. This role will report to the Legal Operations Manager and will work closely with the entire legal team and stakeholders across the organization, including team members in IT, Procurement, Compliance, and Cyber.

Requirements

  • 2-4 years of experience in legal operations, legal technology, project management, or a related function within an in-house legal department, law firm, or technology company.
  • Bachelor's degree or equivalent practical experience.
  • Experience in evaluating, implementing, and managing legal technology, with a basic understanding of AI applications in the legal domain (e.g., for contract analysis, legal research, or workflow automation)
  • Strong analytical skills with proficiency in Microsoft Excel and/or Google Sheets, including experience building reports and dashboards.
  • Proficiency with Microsoft SharePoint for document management and collaboration.
  • Experience using Asana or similar project management tools to manage workstreams and cross-functional projects.
  • Demonstrated project management skills with the ability to manage multiple workstreams simultaneously.
  • Excellent communication skills and comfort working with attorneys, business stakeholders, and technical teams.

Nice To Haves

  • Experience with data visualization tools are a plus.

Responsibilities

  • Lead process improvement projects including identifying gaps, designing solutions, and implementing changes.
  • Develop and manage project plans, timelines, and key deliverables and track progress to ensure timely execution.
  • Maintain legal technology stack and drive adoption within Legal team.
  • Participate in the evaluation, selection, and implementation of legal technology solutions, including AI-powered tools.
  • Champion the use of AI tools (i.e. Ivo, GC AI, Gemini Enterprise) to automate and optimize Legal team workflows such as contract review, playbook development, legal request intake, and reporting.
  • Support Knowledge Management efforts including helping to develop and maintain playbooks, training materials, and self-service resources for business partners as well as optimize SharePoint organization.
  • Build and maintain legal department dashboards and reports highlighting key metrics.

Benefits

  • Health and wellness coverage: Medical, dental, and vision insurance
  • Disability coverage: Short-term and long-term disability
  • Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
  • Additional life coverage options: Supplemental life insurance for employees, spouses, and children
  • Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
  • Financial security: 401(k) Savings and Investment Plan with company matching
  • Time off benefits: Flexible vacation policy
  • Holidays: 8 paid holidays annually
  • Sick leave
  • Parental support: Paid parental leave
  • Employee Assistance Program (EAP) and Care Counselors
  • Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
  • Health Savings Account (HSA) with employer contribution
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