About The Position

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: If you’re someone who thrives on helping others and keeping things organized, this role is for you. You’ll be the first point of contact in opening claims, drafting and sending letters, and gathering essential medical records. Your work will directly support clients and providers, making a meaningful impact every day. This position is ideal for someone who communicates clearly, stays positive under pressure, and enjoys being part of a collaborative team.

Requirements

  • Previous experience in legal roles
  • Ability to manage multiple tasks in a fast-paced environment
  • Strong interpersonal skills
  • Strong written and verbal communication
  • Excellent organizational and time management abilities
  • Attention to detail in all aspects of documentation
  • Ability to work efficiently and prioritize tasks
  • Comfortable handling sensitive information
  • Positive and proactive attitude
  • Team-oriented mindset
  • Reliable and trustworthy
  • Detail-oriented and thorough
  • Empathetic and client-focused
  • Familiarity with document management systems
  • Basic proficiency in Microsoft Office or Google Workspace

Responsibilities

  • Requesting and collecting medical records from providers
  • Supporting internal team processes with accuracy and timeliness
  • Opening new claims and initiating documentation
  • Drafting and sending professional correspondence
  • Communicating with clients and healthcare professionals
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