Legal Intake Administrator
About The Position
DebtBlue, LLC is a fast‑growing debt settlement organization committed to helping individuals and families regain financial stability. We serve with integrity, compassion, and excellence-helping people restore peace of mind and move toward a stronger financial future. If you value meaningful work and want to make an impact, you'll feel at home here. We are seeking a highly organized and dependable Legal Intake Administrator to support our legal and negotiations teams. This role plays a critical part in managing legal intake processes, communicating with clients and attorneys, and ensuring legal accounts move forward efficiently. The ideal candidate is detail‑oriented, thrives in a fast‑paced environment, and can work independently with minimal supervision. This role reports directly to the Priority Manager and is 100% onsite in Richardson, TX - shift is 9am - 6pm
Requirements
- Strong organizational and time‑management skills
- High attention to detail and accuracy
- Ability to meet deadlines with minimal supervision
- Professional, clear communication skills (verbal and written)
- Ability to manage sensitive conversations with empathy and confidence
- Comfortable working in a fast‑paced, process‑driven environment
Nice To Haves
- Experience in legal intake, debt settlement, negotiations, or administrative support is a plus
Responsibilities
- Manage the legal intake process in a timely and accurate manner
- Collect, document, and maintain client and account data
- Perform case evaluations and initial screenings
- Monitor, review, and respond to the legal email inbox
- Create and manage legal tasks within internal systems
- Review accounts marked "Waiting on Attorney" and request approvals when settlements fall below blanket approval thresholds or attorney SOP
- Communicate with attorneys to obtain required settlement approvals
- Discuss negotiated settlements with clients who may be hesitant to accept offers despite having funds available
- Guide clients who receive legal summons and explain available options
- Assist clients in adding funds as needed to complete legal accounts
Benefits
- Stable, full‑time opportunity with consistent hours
- Competitive hourly pay
- Mission‑driven work that makes a real difference
- Supportive, team‑oriented culture
- Growth opportunities within a rapidly expanding organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
