Legal & Contract Ops

Pylon•San Francisco, CA

7d•Onsite

About The Position

At Pylon, we're building the future of B2B Post Sales. We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We're backed by a16z, BCV, General Catalyst, Y Combinator. Currently more than 1,000+ companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io use us everyday to run their support and customer success workflows. You'll also find us on this year's Enterprise Tech 30 List. We need someone who can lead our legal projects You’ll own legal projects that require tight coordination, clear tracking, and zero dropped balls - things like iterating on the templates and playbooks, coordinating across outside counsel (corporate, immigration, commercial, employment), organizing the cap table with high precision and accuracy, and keeping complex deals moving across Sales, Finance, and founders. We have a contract bottleneck problem. We're doing 10+ customer contract reviews per month and growing fast. Every redline that sits too long kills a deal. We need someone who can own contract review, move with urgency, and help us build our contract operations process from scratch as we scale from 10M to 100M ARR. You've touched legal or contract work before (or you're just really sharp) You have some exposure to legal work or contract management - maybe from a paralegal agency, law firm, or contract team. Or you're just smart with great attention to detail and can figure this out fast. You want to move faster than legal typically moves You're sick of the pace at traditional legal environments and want to operate at startup speed. You can look at a customer redline, understand what actually matters, and make judgment calls without escalating everything. You're comfortable building systems as you go - no one's handing you a playbook. You move fast without being sloppy. You're keen to be a generalist You're in SF or you're willing to relocate, you love working in-person, and you're serious about joining us to build a culture we'll all love. Beyond contract review, you'll support paralegal work across the company and work directly with founders to keep deals moving.

Requirements

Some exposure to legal work or contract management - maybe from a paralegal agency, law firm, or contract team. Or you're just smart with great attention to detail and can figure this out fast.
You're sick of the pace at traditional legal environments and want to operate at startup speed. You can look at a customer redline, understand what actually matters, and make judgment calls without escalating everything.
You're comfortable building systems as you go - no one's handing you a playbook. You move fast without being sloppy.
You're keen to be a generalist
You're in SF or you're willing to relocate, you love working in-person, and you're serious about joining us to build a culture we'll all love.

Responsibilities

Own legal projects that require tight coordination, clear tracking, and zero dropped balls
Iterating on the templates and playbooks
Coordinating across outside counsel (corporate, immigration, commercial, employment)
Organizing the cap table with high precision and accuracy
Keeping complex deals moving across Sales, Finance, and founders
Own contract review, move with urgency, and help us build our contract operations process from scratch as we scale from 10M to 100M ARR
Support paralegal work across the company
Work directly with founders to keep deals moving