Legal Clerical Support-Service

Lotane & Associates P A•Cocoa, FL

2d•Onsite

About The Position

We are seeking a detail-oriented and highly organized Legal Clerical Support specialist to join our litigation team at a high-volume debt collection law firm. This role is integral to the day-to-day operations of our legal process, providing direct administrative and clerical support to attorneys, paralegals, and process servers. The ideal candidate is someone who takes initiative and works with a high degree of autonomy — someone who investigates service-related issues, makes confident decisions to move cases forward, and takes ownership of their work from start to finish. This person thrives under volume, stays organized across a heavy and fast-moving caseload, and brings the drive to close cases efficiently and accurately. While you'll have the support of a collaborative team and are always encouraged to ask questions when needed, we're looking for someone who can hit the ground running and manage their workload with confidence and sharp judgment. This position is in-office, not a remote opportunity. Working schedule is Monday-Friday 8:00am-5:00pm with a 1-hour unpaid lunch break and two 15-minute paid breaks. That’s right, off nights and weekends!

Requirements

High school diploma or GED required; Associate degree or legal coursework preferred
1–2 years of clerical experience in a law firm, court, or collections environment
Familiarity with legal terminology, court procedures, and collection law practices a plus
Proficiency in Microsoft Office Suite and legal case management software
Excellent verbal and written communication skills
Strong time management and problem-solving abilities
Ability to work independently, investigate case-related issues, and make informed decisions to drive cases to resolution
Comfortable taking ownership of tasks and seeing them through to completion with limited oversight
Ability to handle sensitive information with the utmost confidentiality and professionalism

Responsibilities

Prepare and process legal documents including summonses, complaints, affidavits of service, and motions for filing and service
Coordinate the assignment and tracking of process service orders to ensure timely and compliant service of legal documents
Communicate daily with process servers, clients, and court personnel to confirm case status, service completion, and filing deadlines
Review affidavits and proof of service for accuracy, completeness, and compliance with court requirements prior to submission
Maintain and update case management systems with service status, notes, and document uploads
Assist with e-filing and court submissions for served cases
Prepare correspondence, reports, and internal tracking logs as needed
Support attorneys and paralegals with administrative tasks including document scanning, filing, and data entry
Ensure confidentiality and strict adherence to all firm policies, FDCPA guidelines, and applicable state legal requirements

Benefits

Employee-Paid Vision and Dental Insurance – Affordable options to support your oral and eye health.
Employee-Paid AFLAC Supplemental Plans – Additional coverage for accidents, short-term disability, and other needs.
Employer-Paid Life Insurance – $20K life insurance policy provided at no cost to the employee.
401(k) Retirement Plan – Company matches employees' contributions at 100% for 1-3% savings and 50% for 4-5% of savings after one year of employment.
Paid Time Off (PTO) – Generous PTO to support work-life balance.
Paid Holidays – Enjoy 9 paid holidays annually.
Volunteer Time Program – Earn additional PTO by giving back to your community.
Employee Assistance Program (EAP) – Confidential counseling and support services for personal or work-related issues.
Tuition Reimbursement – Eligibility for tuition reimbursement after one year of employment, covering approved courses up to a designated amount.
Employee Discount Programs – Access to exclusive savings on products and services through our employee discount network.
And so much more!