Legal Assistant

Rose Legal Services•Saint Louis, MO

53d•Onsite

About The Position

We are seeking a full-time Legal Assistant to join our team. This position will primarily be based in our Sunset Hills office, with occasional work at our Saint Charles office as needed. We are interested in full-time paralegals with experience, new paralegals who recently obtained their certification (or are working toward their certification), and anyone with a demonstrated interest in criminal law, with or without experience. Prior law firm experience is helpful but not required. Experience in customer service, sales, or administrative support is especially helpful. A Paralegal Certificate is NOT required, but a passion for criminal defense and helping people IS. Benefits: Technology allowance Paid time off (PTO) Paid holidays Occasional work from home Health insurance Disability insurance Retirement plan with employer match As a Legal Assistant, you’ll play a key role in supporting the legal team and ensuring a seamless process for clients. Your responsibilities will be varied and may include intake, client onboarding, document preparation, and case management.

Requirements

A genuine passion for criminal defense and assisting individuals in need.
Proficiency in written and spoken English.
Strong organizational skills with a keen eye for detail.
Excellent communication skills and a collaborative approach to teamwork.
Ability to manage multiple tasks efficiently and follow up on pending matters.
Professional demeanor and excellent interpersonal skills.
Proficiency in technology and familiarity with Microsoft Office Systems.

Nice To Haves

Prior law firm experience is helpful but not required.
Experience in customer service, sales, or administrative support is especially helpful.
Familiarity with legal terminology and processes, especially in criminal law, is a plus.

Responsibilities

Oversee client onboarding to ensure a smooth and positive experience from initial contact to case initiation.
Receiving and responding to telephone calls, e-mail messages, text messages, online form submissions, and chatbot engagements
Managing and utilizing the firm's systems (including LeadDocket, Clio, and other legal software)
Manage client data entry and document processing with precision and attention to detail.
Draft client correspondence and create informative materials to keep clients updated on their case progress.
Coordinate court filings and related documentation, liaising with courts and prosecutors’ offices when necessary.
Maintain accurate and organized client files to facilitate smooth case management.
Respond promptly to client inquiries, providing updates and addressing concerns regarding case status.
Collaborate with team members to streamline internal processes and enhance overall client satisfaction.
Participate in team meetings and contribute to continuous improvement initiatives.
Perform other administrative duties as needed to support the firm’s objectives.