About The Position

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: We are seeking a dedicated and detail-oriented Legal Assistant to join Job Duck and support a dynamic legal team in delivering exceptional client service. In this role, you will be a key point of contact for clients, helping guide them through important processes with empathy, professionalism, and clarity. You will play a vital role in maintaining organized workflows, ensuring timely communication, and supporting case progression through administrative and legal tasks. The ideal candidate thrives in a fast-paced environment, communicates with warmth and confidence, and takes initiative to complete tasks independently while collaborating effectively with a team. This is an excellent opportunity for someone who is personable, proactive, and passionate about helping others feel supported during critical moments.

Requirements

  • Timezone: EST (Eastern Standard Time)
  • Schedule: Monday to Friday, 9:00 AM to 6:00 PM
  • Experience supporting legal teams or administrative functions preferred
  • Strong written and verbal communication skills in English
  • Ability to manage multiple priorities and meet deadlines
  • Comfortable handling client-facing interactions with professionalism and care
  • Strong interpersonal and communication skills
  • High level of empathy, patience, and emotional intelligence
  • Detail-oriented with strong organizational skills
  • Ability to prioritize tasks and manage time effectively
  • Proactive mindset with the ability to take initiative
  • Ability to work independently and as part of a team
  • Professional and personable demeanor with a non-robotic communication style
  • Strong problem-solving skills and adaptability
  • Ability to build trust and rapport with clients

Responsibilities

  • File auto insurance and health insurance claims
  • Maintain calendars, schedule appointments, and manage administrative tasks
  • Draft, proofread, and send legal documents and correspondence
  • Support case preparation and ensure documentation is properly organized
  • Forward attorneys’ emails and faxes to paralegals
  • Obtain key documentation such as police reports, insurance policies, and settlement paperwork
  • Assist in guiding clients through contract processe
  • Perform legal background checks and conflict checks
  • Screen, direct, and prioritize incoming calls and emails for attorneys and paralegals
  • Communicate with clients and providers via phone and email
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