Legal Administrative Support Manager

MVA Brand•Charlotte, NC

3d•Onsite

About The Position

Moore & Van Allen PLLC, a dynamic and fast-growing full-service law firm of more than 400 attorneys and professionals, is seeking an experienced Legal Administrative Support Manager to join its Charlotte, NC office. The Legal Administrative Support Manager is responsible for overseeing and developing Legal Practice Assistants (LPAs) and Paralegals. This role ensures efficient workflows, accountability, and consistent delivery of high-quality administrative support to attorneys and clients.

Requirements

Bachelor’s degree with a major in Business Administration, Human Resources or equivalent required.
5-7 years of personnel management experience in a professional environment required
The work is primarily sedentary.
It requires the ability to communicate effectively using speech, vision, and hearing.
The work requires the use of hands for simple grasping and fine manipulations.
The work at times requires bending, squatting, and reaching, with the ability to lift, carry, push, or pull light weights.

Nice To Haves

Experience in law firm or legal services management referred.

Responsibilities

Supervision & Leadership Daily Oversight: Direct, monitor, and support the daily activities of LPAs and Paralegals, ensuring attendance, productivity, and quality of work.
Leadership & Team Environment: Provide strong leadership to LPAs and Paralegals. Set clear expectations, foster collaboration, and create a supportive team culture.
Recruitment & Onboarding: Participate in recruitment, interviewing, and selection of new LPAs and Paralegals. Oversee orientation and integration of new hires.
Process Improvements: Recommend and implement process improvements, including attorney/LPA and Paralegal assignments and coverage optimization, to enhance efficiency across practice groups.
Professional Development Develop and deliver training programs to ensure LPAs and Paralegals understand firm policies, procedures, and administrative practices.
Conduct 90-day and annual performance evaluations, providing feedback, recognition, and coaching for improvement.
Mentor LPAs and Paralegals to support career growth and professional development.
Collaborate with firm leadership to ensure awareness of changes affecting LPAs and Paralegals (e.g., FMLA, benefits, policies).
Standards & Practice Support Ensure all administrative tasks meet firm standards and legal requirements.
Provide continued oversight of new hires beyond initial onboarding to ensure proper role integration.
Identify ongoing training needs to strengthen skills and align LPA and Paralegal development with firm priorities.