Legacy Program Manager - Grants

Euna Solutions•Atlanta, GA

1d•Hybrid

About The Position

The Opportunity We’re looking for a Legacy Program Manager , Grants to own the operational health, risk posture, and governance model of our legacy grants portfolio during this transition. You’ll protect continuity, stabilize operations, and ensure clients feel supported and informed every step of the way. If you thrive in complex environments, know how to bring order to cross-functional chaos, and can balance immediate operational needs with long-term strategy, this is your lane. The Role You’ll sit within Enterprise Customer Programs (ECP) and act as the connective tissue across Product, Engineering, Support, Customer Success, Implementation, and Migration teams. Your job: keep legacy operations stable, visible, and accountable — and ensure migration planning happens with discipline and clarity. What You’ll Be Responsible For Program Stewardship & Governance Own end-to-end oversight of legacy Grants operations, including client health, system performance, incident management, and contractual obligations Establish and lead a recurring governance cadence focused on risk, backlog visibility, and migration readiness Maintain living documentation: risk registers, dependency maps, technical constraints, and investment tracking Drive data-informed decisions aligned to client dependency, regulatory exposure, and migration sequencing Cross-Functional Coordination Align Product, Engineering, Support Services, Customer Success, and Implementation around operational priorities Partner with the Legacy Grants Product Owner to manage backlog prioritization and defect resolution Track client readiness and sequencing in partnership with Migration and Implementation teams Serve as ECP’s escalation point for stabilization initiatives and decommissioning planning Client Experience & Communication Oversee lifecycle communications related to legacy platform positioning and migration milestones Partner with Customer Success Managers to ensure consistent, proactive client messaging Manage structured escalation pathways and transparent issue resolution Support client-facing enablement materials that reinforce confidence during transition Risk Ownership & Reporting Maintain a live risk register across technical, operational, and contractual domains Produce executive dashboards on platform health, client risk, and migration velocity Deliver structured analysis and recommendations to senior leadership Represent ECP in audits, reviews, or client inquiries tied to business continuity or compliance The Ideal Candidate You bring structure to ambiguity. You can zoom into operational detail without losing sight of enterprise strategy. You know how to lead through influence, especially in matrixed environments. You’re comfortable holding the risk lens. You don’t wait for problems to escalate — you surface them early, frame options clearly, and push decisions forward. You understand that in GovTech, continuity isn’t optional. It’s foundational. Education & Experience Bachelor’s degree in Business, Public Administration, Information Technology, or equivalent experience 5+ years in SaaS program management, enterprise operations, or customer success Demonstrated success managing complex programs involving legacy systems or platform migrations Experience working with public sector organizations or large government entities Strong understanding of SaaS lifecycles, operational risk management, and enterprise client engagement Nice-to-Have Qualifications Direct experience with eCivis, AmpliFund, or similar public-sector grants management platforms Experience supporting state agencies or large public-sector grant administrators Background designing governance frameworks and executive reporting models Familiarity with public sector procurement processes Location: This position will be hybrid with 3 days/week in our Atlanta, GA office. AI Mindset at Euna Solutions We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We’re looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment—not replace—their expertise. If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you’ll thrive here. What It's Like to Work at Euna Solutions At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunities for professional growth and advancement. Here are some of the perks that Euna employees enjoy: 💵 Competitive wages We pay competitive wages and salaries, and we only expect an honest 40-hour week for it. 🧘‍♀️ Wellness days What’s better than a long weekend?  An extra-long weekend! Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love. 🙌 Community Engagement Committee At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills. 🕰 Flexible workday We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in. 💰 Benefits Ask us for a copy of our health and dental benefits! 🎉 Culture committee Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun. About Euna Solutions Euna Solutions® is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technology’s GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit www.eunasolutions.com. Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/ We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply!  We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know. For any inquiries or requests regarding accessibility at Euna Solutions, please email [email protected] or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.

Requirements

Bachelor’s degree in Business, Public Administration, Information Technology, or equivalent experience
5+ years in SaaS program management, enterprise operations, or customer success
Demonstrated success managing complex programs involving legacy systems or platform migrations
Experience working with public sector organizations or large government entities
Strong understanding of SaaS lifecycles, operational risk management, and enterprise client engagement

Nice To Haves

Direct experience with eCivis, AmpliFund, or similar public-sector grants management platforms
Experience supporting state agencies or large public-sector grant administrators
Background designing governance frameworks and executive reporting models
Familiarity with public sector procurement processes

Responsibilities

Own end-to-end oversight of legacy Grants operations, including client health, system performance, incident management, and contractual obligations
Establish and lead a recurring governance cadence focused on risk, backlog visibility, and migration readiness
Maintain living documentation: risk registers, dependency maps, technical constraints, and investment tracking
Drive data-informed decisions aligned to client dependency, regulatory exposure, and migration sequencing
Align Product, Engineering, Support Services, Customer Success, and Implementation around operational priorities
Partner with the Legacy Grants Product Owner to manage backlog prioritization and defect resolution
Track client readiness and sequencing in partnership with Migration and Implementation teams
Serve as ECP’s escalation point for stabilization initiatives and decommissioning planning
Oversee lifecycle communications related to legacy platform positioning and migration milestones
Partner with Customer Success Managers to ensure consistent, proactive client messaging
Manage structured escalation pathways and transparent issue resolution
Support client-facing enablement materials that reinforce confidence during transition
Maintain a live risk register across technical, operational, and contractual domains
Produce executive dashboards on platform health, client risk, and migration velocity
Deliver structured analysis and recommendations to senior leadership
Represent ECP in audits, reviews, or client inquiries tied to business continuity or compliance