Leave Coordinator

Benefit Communication Insourcing•Raleigh, NC

4d•$26 - $29•Onsite

About The Position

BCInsourcing strives to hire qualified people from a wide variety of backgrounds to expand our diversified workplace, not just because it’s the best thing to do, but because it makes our Company stronger. If you like to serve others and love being part of a dynamic team, look no further. BCinsourcing, a Lockton Company, is one of the nation’s leading benefit communication firms. Headquartered in Kansas City, we provide customized benefit communication and administrative services directly to employees throughout the U.S., supporting our clients’ HR departments and their individual employees. The Leave Benefits Coordinator operates onsite with our client to provide Leave of Absence support services to the client’s Human Resources department and employees. Responsibilities include direct employee support and various client-specific administrative duties related to Leave of Absence. Location: This position is located in Raleigh, NC, 5 days a week.

Requirements

High School Diploma/GED equivalent.
Must have a minimum of 1 year of leave administration experience to be considered
demonstrated extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws.
Excellent organizational skills and demonstrated ability to pay close attention to detail.
Proven proficiency with Microsoft Office, including MS Excel.
Demonstrated articulate verbal and interpersonal communication skills.
Professional experience demonstrating superior customer service skills while multitasking and working under pressure of deadlines.
Professional experience demonstrating self-motivation and result-driven outcomes with little to no supervision.
Proven experience following a step-by-step process while using analytical and deductive reasoning to produce positive and accurate outcomes.

Nice To Haves

Bachelor’s Degree or equivalent combination of education, training, or experience

Responsibilities

Develops a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans and leave of absence programs
responds to employee and carrier inquiries in a timely manner
investigates and resolves leave-related concerns
supports leave of absence email inbox and/or contact center, as assigned
acts as a liaison between the client’s HR department, employees, BCInsourcing, and benefit carriers
Completes various administrative leave-related duties, as assigned by client and BCInsourcing
based on client needs, duties may include (but are not limited to) processing of leave of absence and return-to-work requests
auditing of leave data
billing administration
leave and disability claim support
Regular attendance is required.
Hours may fluctuate during open enrollment periods and special projects in order to meet the needs of the client, including extended work hours, evenings, and weekends
Performs all other tasks as assigned

Benefits

Paid Training And Professional Development
Company Provided Equipment
Medical with HSA
Wellness Program/Gym Reimbursement
Dental and Vision Plans
Additional Voluntary Benefits
100% Employer-Paid Benefits including STD, LTD, and Term Life & AD&D
401k Plan with Company Match
Pet Insurance
Immediate Paid Time Off Accrual
Immediate Eligibility for 9 Company-Observed Paid Holidays Plus 4 More Floating Holidays
Paid Volunteer Day
Employee Referral Bonus Program