Leasing Specialist

PRAXM Management • Louisville, KY

4d • $17 - $20 • Onsite

About The Position

About PRAXM PRAXM is a multifamily real estate management company with its heart planted firmly in the Midwest. With people as our top priority we continually pursue excellence through innovation, continuous collaboration, and successful execution. We are ONE team that supports and encourages one another, communicating with respect, honesty, transparency, exchanging of ideas, and continuous feedback. Commitment to our employees, investors, and the communities we serve is truly what makes us great! We are an Equal Opportunity Employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status.
Responsibilities We are seeking an experienced Leasing Specialist for our community. Below is a listing of the employee's required activities, duties or responsibilities. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Understand and strive for all community leasing goals with professionalism and motivation. Understand resident and potential residents’ needs, and to lease apartments that best suit the prospect’s desired expectations. Daily monitor curb appeal, show units, and tour path each morning to ensure everything is orderly and prepared to exceed all expectations for guests. Follow-up with prospects through email and phone responses to schedule tours and ensure a positive customer experience. Meet with new prospects and provide expert information on apartment homes in a kind and helpful manner to try to “close” with an application and payment in hand. Process applications, gather the proper rental verification supporting the application approval process, and prepare all move-in documents. Conduct move-in walk throughs and ensure all move-in requirements are met to ensure a positive experience. Provide excellent customer service while maintaining the highest standards of courtesy, respect, and sensitivity for resident service. Must be knowledgeable and adhere to Sexual Harassment and Fair Housing Guidelines.

Requirements

• CALP designation preferred
• Superb customer service skills including exceptional listening, written, and verbal communication skills
• Proficient with Real Page and Microsoft Office Suite applications
• Strong knowledge of federal and state housing and employee regulations
• Ability to work inside or outside and in varying weather conditions
• Must be onsite or available during all standard clubhouse hours, including weekends
• Physical demands include walking, climbing stairs, sitting, or standing for long periods of time & occasionally lifting up to 25lbs

Responsibilities

• Understand and strive for all community leasing goals with professionalism and motivation.
• Understand resident and potential residents’ needs, and to lease apartments that best suit the prospect’s desired expectations.
• Daily monitor curb appeal, show units, and tour path each morning to ensure everything is orderly and prepared to exceed all expectations for guests.
• Follow-up with prospects through email and phone responses to schedule tours and ensure a positive customer experience.
• Meet with new prospects and provide expert information on apartment homes in a kind and helpful manner to try to “close” with an application and payment in hand.
• Process applications, gather the proper rental verification supporting the application approval process, and prepare all move-in documents.
• Conduct move-in walk throughs and ensure all move-in requirements are met to ensure a positive experience.
• Provide excellent customer service while maintaining the highest standards of courtesy, respect, and sensitivity for resident service.
• Must be knowledgeable and adhere to Sexual Harassment and Fair Housing Guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed