Leasing Specialist

Zinger Property Group•St. Charles, IL

49d•$19 - $21

About The Position

If you have a commitment to excellence, enjoy exceeding goals and work well in a team atmosphere, this may be your opportunity to join our successful team. We are looking for a Leasing Specialist who will be responsible for following a trained leasing process, attaining sales and retention goals and setting the pace for fellow team members. The individual should be willing to work in a fun, competitive leasing environment and have flexible hours.

Requirements

Sales and customer service experience required.
The individual must have an outgoing, friendly, positive personality.
Must have strong communication skills and a desire to learn.
Must have proven reliability, results-driven, goal oriented, and willing to adapt to a fast paced and quickly changing environment.

Nice To Haves

Yardi experience highly preferred.
Bi-lingual (Spanish) a plus.

Responsibilities

Provide a best-in-class, dynamic, proactive, and friendly guest customer service experience.
Perform all sales and leasing activities for a 220-units property that meet the expected revenue and occupancy goals by promptly qualifying prospects, expeditious follow-up, assisting with processing applications, credit screening, and criminal background checks as needed, and ensuring a smooth resident move-in and lease signing experience.
Collaborate with maintenance team members prior to resident move-in and ensure units are in move-in ready condition.
Demonstrate knowledge and provide feedback about current market and competitor conditions that may impact occupancy and sales results, assist with the development and implementation of short and long-term marketing plans and goals to sustain occupancy.
Follow the established policies related to concessions, specials, and other programs to boost occupancy.
Possess a sales-minded mentality with a high skill set in overcoming objections, creating a sense of urgency, and closing the deal ensuring prospects become residents at every given opportunity.
Strong proficiency in the use of leasing and property management software to track availability, record leasing activities, manage resident and prospect data.
Respond quickly and courteously to prospect and client/owner concerns and questions and takes prompt action to solve problems and/or document and convey prospect or other requests to the appropriate individual(s).
Assist with renewals, making sure to achieve high retention at the increased renewal rate.
Host resident events, making sure to maintain positive resident relations, experience and sense of community.
Assist with reputation management, making sure surveys and reviews are responded to in timely manner.
Assist Property Manager as needed.