Leasing Specialist

Tailwind Group•Columbus, OH

23d

About The Position

Tailwind Group capitalizes on real estate opportunities in acquisition, development, and management. Our team is uniquely qualified to provide full-scope expertise, ensuring lasting and sustainable environments. We are committed to creating and supporting a workplace culture that is versatile, innovative, and the best in our market. We strive for every team member to operate by our five core values—in doing so, they are affecting a positive change in their respective communities. Attracting and retaining the most talented and passionate individuals in our industry is an everyday objective at Tailwind Group. We would love for you to join our team! The Position: The Leasing Specialist is primarily responsible for assisting in the sales and marketing strategy for the leasing department to ensure maximum occupancy of the community. A successful Leasing Specialist will provide high-quality customer service to our residents, focus on selling the community to all prospective residents, and understand this role is critical to the reputation of the property. The Property: Altitude Columbus is a unique housing community consisting of 166 units and 534 beds, designed with Ohio State University students in mind. This is a full-time position working a standard schedule, Tuesday to Friday from 9:00am to 6:00pm and Saturday from 9:30am to 4:00pm. Nights or weekends may be required from time to time dependent on business needs.

Requirements

Associate Degree in Sales, Marketing, Business Administration, or related field, and/or one or more years of progressive experience in student housing.
Knowledge, Skills, & Abilities
Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
Possess strong administrative, organization, and communication skills.
Be a self-motivated individual and excel at working in a team environment.
Understand standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.
Experience with Entrata software is preferred.

Nice To Haves

Experience with Entrata software is preferred.

Responsibilities

Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
Participate and assist with the execution and development of marketing efforts on campus and in the community, customer appreciation events, and other special events.
Answer incoming phone calls, drop-ins, and email inquiries professionally and handle them accordingly.
Act as a lead salesperson when the Leasing Manager is offsite by conducting all tours, responding to leasing inquiries, and completing follow-ups with the prospective residents.
Be an expert on current market conditions, trends, and local competitors.
Monitor community, clubhouse, amenities, and other common areas for superior curb appeal, general cleanliness, and organization.
Assist the Leasing Manager with posting updates and communication through social media.