Leasing Specialist

The Garrett Companies•Aurora, CO

2d•$17 - $19

About The Position

As The Garrett Companies continues to grow, new opportunities are created every day and we are ready to find our next Rockstar! This role is perfect for someone who loves building connections, creating standout resident experiences, and turning prospects into long-term residents through confident, high-energy engagement and exceptional service. While prior leasing experience is not required, we are looking for a high-performing individual with a strong foundation in customer service, sales, or marketing who is eager to learn, highly coachable, and motivated to grow. From marketing initiatives and community tours to renewals and move-ins, you will play a key role in shaping the success of a new community while staying sharp on market trends, technology, and best-in-class customer care. If you are detail-oriented, goal-driven, and take pride in showing up on time, prepared, and ready to win the day, this is your opportunity to grow with a company that is passionate about excellence. Pay: $17-$19 per hour (commensurate with experience) + Commission + Bonus Opportunities

Requirements

Passionate about creating an unparalleled customer experience and relentless in the development of your customer service skills.
Customer service and leasing experience with new construction and lease-ups (minimum of 1 year).
Must be consistently detail oriented.
Ability to recognize personal shortcomings.
Excellent written and verbal communication.
Working knowledge or ability to quickly learn property software (Entrata), Microsoft Office, NALP preferred.
Arrive to work on time.
Positive attitude.
Relentless problem-solving skills.
Will never claim the work of others as their own.
We are trend setters and standards breakers.
Our intent is to consistently surprise our audiences by being excellent.
Ability to anticipate.
Understanding the difference between causation and correlation.
We are all broom pushers.
Every member of our team is willing to work and support at all levels.
Ability to climb up to four flights of stairs to access apartments
Ability to walk several acres to tour community
Some lifting; up to 25lbs
Ability to sit or stand for long periods at a time

Nice To Haves

NALP preferred.

Responsibilities

Execute marketing, leasing, and renewal strategies to achieve occupancy goals for a new lease-up community.
Assist with community marketing efforts to build awareness and drive traffic of prospective residents.
Respond to phone, email, and internet leads, using proven sales techniques to schedule tours and increase conversions.
Conduct tours, assess prospects' needs, and tailor the leasing approach to close more leases.
Stay informed on local market trends, rent levels, amenities, and competitors to remain a knowledgeable resource.
Demonstrate The Garrett Companies' customer-first philosophy in every interaction with residents and prospects.
Manage all leasing paperwork and data entry through Entrata; maintain complete and compliant resident files.
Guide new residents through the full leasing and move-in process, including lease execution, rent/deposit collection, and orientation.
Proactively initiate renewal efforts 120+ days prior to lease expiration, reinforcing the value of staying in the community.
Promote positive resident relations through responsiveness, professionalism, and a commitment to service.
Receive and triage maintenance requests, creating work orders and coordinating resolutions.
Monitor property appearance and safety concerns, reporting issues promptly.
Participate in required training and development activities, including occasional travel and weekend work.
Other duties as assigned.