Leasing Professional

Career Opportunities with South Oxford Management•Naugatuck, CT

10d•$18 - $19

About The Position

The Leasing Professional is a dynamic role that influences the communitys first impression with current and future residents. The Leasing Professional is responsible for coordinating the communitys marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.

Requirements

One or more years experience in property management, sales, or customer service
High School diploma or equivalent
Willing to work flexible schedule including weekends and holidays
A sharp, professional appearance
Must be able to walk the property which includes climbing stairs
Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies
Stand for extended periods of time
May be required to lift to 25 pounds without assistance
Skills: o Excellent verbal and written communication skills o Proficiency in Microsoft Office (Word, Excel, and Outlook) o Able to multitask and meet deadlines in a timely manner o Knowledge of Yardi or other industry software preferred

Responsibilities

Be the on-site Tour Guide, showing future residents needs, show them around your communitys amenity areas and model homes, and highlight all the benefits that will make them want to call your community home
Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
Communicate effectively with residents, future residents, visitors, vendors, and team members while presenting a positive, professional image
Brag about your communitys unique features and benefits and highlight what sets it apart from the competition
Complete outbound new lead follow-up to prospective renters via text, email, and phone. Heavy focus on engaging prospects in leasing conversations at the community.
Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams
Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure, applicable housing programs and HUD/Agency regulations
Take pride in the apartment community; visually inspect and address areas of concern, keep community clean and report service needs to maintenance team members
Think safety first and ensure that unsafe conditions are corrected promptly
Know your market by being abreast of competition and surrounding area
Prepare daily and weekly reports
Think safety first and ensure that unsafe conditions are corrected promptly in apartments, along the tour paths, in the office spaces and common areas
Have a strong working knowledge of the market and competitive set
Assists with resident retention by providing ongoing customer service to residents post move in. Process work orders, package collection, assist with day-to-day operation of the property and resident satisfaction
Perform additional duties as assigned by the Community Manager