Leasing Manager

Morgan Properties•Elmwood Park, NJ

18d•$50,000 - $60,000

About The Position

Join Our Team as a Leasing Manager – Make an Impact on Resident Experience! Are you passionate about customer service and eager to play a key role in the leasing process? We’re looking for a dedicated and energetic Leasing Manager to join our team! If you're a proactive leader with a strong focus on customer satisfaction and team success, this could be your next exciting career move! As the Leasing Manager, you will oversee and manage a team of leasing consultants, driving efforts to attract and retain residents, ensure smooth lease signings, and create a welcoming environment for all prospects and current residents. You will be responsible for developing leasing plans, mentoring your team, and collaborating with other departments to ensure success in occupancy goals and resident retention.

Requirements

Associate’s degree (A.S, A.A.) from a two-year college or university or 2-3 years of related experience and/or training, or an equivalent combination of education and experience
Previous experience in property management or sales/customer service management
Valid driver’s license, good driving record, and auto insurance may be required for travel between properties
Strong interpersonal and communication skills for effective interactions with residents and office staff
High attention to detail and problem-solving skills to address and resolve issues effectively

Responsibilities

Manage all activities related to apartment rentals, move-ins, resident insurance, and lease renewals
Develop and implement leasing strategies to attract new residents and retain current residents
Conduct follow-ups with prospects, including unit inspections, thank-you notes, approval letters, phone calls, and lease signings
Assist in the Renter’s Advantage Program where applicable
Promote and coordinate resident retention programs and activities
Maintain accuracy in tracking logs, vacancy reports, and activity sheets
Communicate with maintenance teams regarding move-in and turn schedules
Ensure applicant files are complete and accurate, including paperwork approval and verifications
Submit weekly property reports and ensure all monies are processed within 24 hours
Present applicant files to the Property Manager for final approval
Foster a positive and motivated team environment among leasing staff
Create monthly schedules for leasing staff and guide the team to meet property occupancy goals
Provide training and ongoing support to leasing staff in paperwork processing, traffic tracking, and goal achievement
Manage the sales process, assign goals, and ensure execution of the leasing strategy
Contribute to marketing efforts, including outreach, updating social media, shopping competitive communities, and preparing market surveys
Maintain an up-to-date outreach file for the property
Supervise a team of two or more leasing consultants
Handle interviewing, hiring, training, and evaluating leasing staff
Provide direction, performance appraisals, rewards, and discipline as needed
Address complaints and resolve issues in a timely manner
Adhere to federal and state Fair Housing Laws as well as all company policies
Ensure that all supervisory responsibilities are carried out in accordance with company policies and applicable laws

Benefits

Excellent Base Pay : $50,000 - $60,000/year
Generous Rent Discount at any one of our properties
Property Staff Shared Renewal Commissions (paid monthly)
$300 Morgan Essentials (paid quarterly)
Employee Referral Program (Earn up to $750 per referral)
Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
Retirement Savings: 401(k) with Company Match
Paid Time Off: Including 10 Holidays per year and sick leave
Tuition Reimbursement Program for continued learning
Employee Assistance Program to support your overall wellness
Additional Employee Discounts available on various services