Leasing Director

Crown Residential LLC•Hallandale Beach, FL

About The Position

The Leasing Director is responsible for achieving and maintaining occupancy goals for the community. Assist the Property Director with daily operational functions. While mentoring the Leasing Advisors, the Leasing Director will be expected to drive and retain revenue for the property. Thorough knowledge of the property, competitive market and surrounding amenities are the keys to your success.

Requirements

High school diploma or equivalent
Excellent customer service skills
Possess the ability to sell and promote the property
Strong interpersonal skills with the ability to interact and relate effectively, productively, and positively with other associates
General understanding of how to work office equipment such as a copier, fax machine, filing cabinets, data entry, and generating reports
Understanding of current landlord/tenant requirements and general legal responsibilities of the property
Possess basic bookkeeping knowledge and perform intermediate mathematical functions
Professional appearance and demeanor
Ability to work a schedule during normal work hours and that may be other than Monday-Friday, 9-6. Work in excess of 40 hours is likely
Ability to work on the weekends
Consistent, regular and in person attendance during assigned hours at the workplace are required

Nice To Haves

Associate’s or Bachelor’s degree
Customer service experience
Minimum of 2 years’ previous experience in the multi-family, sales, retail, hospitality, property management or industry related field
Excellent written and oral communication skills
National Apartment Leasing Professional (NALP) certification

Responsibilities

Oversee the leasing efforts and lease apartments while aggressively selling the products and services of the property to which they are assigned
Develop, refine and effectively implement excellent telephone and personal sales skills
Work to optimize occupancy limits while maximizing an effective lease renewal program
Give site tours which include, but are not limited to, transporting and showing the prospect around the property, all property amenities, model apartments and available apartments
Maintain thorough product knowledge of property assigned and that of major competition through site visits/tours and telephone surveys
Create weekly hot sheet listing top priority units to lease. This will also indicate the leasing and occupancy goals, along with any approved specials and/or tools
Insure vacant apartments are serviced and ready for tours or move-ins
Responsible for the weekly leasing summary showing accurate traffic, move-out and move-in sources
Oversee and input the necessary data for property operations and leasing
Implement and maintain outreach marketing. Track leasing results from these visits and update Director monthly
Update current marketing sources on a weekly or monthly basis as needed
Plan and organize resident functions and communications
Oversee and follow Crown Residential’s resident renewal program
Work with the property management team to develop and implement sales and marketing strategies
Increase property traffic levels, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages
Oversee and follow established policies and procedures regarding the qualifications, screening and acceptance of applicants for residency
Deliver resident gifts, inspect units on move-in day to ensure units are ready and assist with planning and hosting of resident parties and functions
Participate in company training classes and meetings required
Make recommendations and modifications regarding property performance, Property needs, etc.
Any other tasks assigned or directed