Leasing Consultant (Fort Drum Mountain Community Homes)

WinnCompanies•Fort Drum, NY

6d•$17 - $18•Onsite

About The Position

WinnCompanies is looking for a Leasing Consultant to join our military team at Fort Drum Mountain Community Homes located in Fort Drum, NY. In this role, you will manage the sales process from start to finish; presenting apartments and the community in a compelling way, overcoming objections, building relationships and creating excitement. The ideal candidate will also maintain these relationships by providing excellent customer service and helping current residents resolve problems as they arise. The pay range for this role is $16.83-$18.00 per hour dependent on experience. Please note that this position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.

Requirements

High School diploma or GED equivalent.
Less than 1 year of relevant work experience.
1-2 years of sales, customer service, or hospitality related experience.
A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Ability to manage multiple assignments and tasks and work under pressure.
Outstanding verbal and written communication skills.
Experience with computer systems including Microsoft Office Suite.
In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.

Nice To Haves

Associate’s degree.
National Apartment Leasing Professional.
Property management experience.
Real estate certification.
Familiarity with property management platforms.
Knowledge of fair housing laws.
Bilingual capabilities.

Responsibilities

Process applications, verify documentation, and prepare lease files.
Ensure accurate data entry and tracking within property management software.
Answers incoming telephone calls, responds to all email leads, tours all scheduled and walk-in traffic, conducts follow up with all traffic and records all activity into the Management Information System (e.g. Yardi).
Conduct property tours (in-person, virtual, and self-guided), highlighting community features, amenities, and available homes.
Assess prospect needs and recommend appropriate floor plans and options.
Explain pricing, availability, lease terms, specials, and application requirements.
Guide prospects through the application, waitlist, and move-in process, ensuring accuracy and compliance.
Maintain Show Ready Homes responsible for ensuring ‘Rent Ready’ property (interior and exterior) is presentable at all times with particular attention to the five (5) senses.
Maintain cleanliness and presentation of leasing office, tour routes, and model units.
Uphold all Fair Housing laws, ADA regulations, company policies, and professionalism standards.
Participate in ongoing training to maintain compliance and improve performance.