Leasing Assistant

PTLA Real Estate Group•Eugene, OR

8d•$18 - $21•Onsite

About The Position

Key Responsibilities Leasing & Administrative Support Review rental applications for completeness and accuracy Process applicant screenings (credit, criminal, and rental history) in accordance with company policy and Fair Housing laws Generate, prepare, and distribute lease documents and addenda Track application and lease statuses in the property management system Assist with move-in paperwork and file management Marketing & Outreach Support Assist with outreach and marketing efforts, including events, promotions, and partnerships Help maintain marketing materials, signage, and online listings Support follow-up communications with prospects via phone, email, or text Assist with social media or digital marketing initiatives as needed Office & Team Support Provide administrative support to Leasing Agents and office Director Answer phones, respond to inquiries, and direct prospects appropriately Maintain organized digital and physical files Assist with reporting, data entry, and tracking leasing activity Ensure the leasing office remains organized and professional

Requirements

High school diploma or equivalent required; some college coursework preferred
Previous experience in property management, leasing, customer service, or administrative support preferred
Strong attention to detail and organizational skills
Ability to manage multiple tasks and deadlines in a fast-paced environment
Proficiency with basic office software (Microsoft Office, Google Workspace)
Excellent written and verbal communication skills
Strong customer service mindset
Ability to work collaboratively as part of a team
Discretion and professionalism when handling sensitive information
Basic understanding of leasing processes and Fair Housing guidelines (training provided if needed)

Nice To Haves

Experience with property management software (e.g., Yardi, AppFolio, Entrata) a plus

Responsibilities

Review rental applications for completeness and accuracy
Process applicant screenings (credit, criminal, and rental history) in accordance with company policy and Fair Housing laws
Generate, prepare, and distribute lease documents and addenda
Track application and lease statuses in the property management system
Assist with move-in paperwork and file management
Assist with outreach and marketing efforts, including events, promotions, and partnerships
Help maintain marketing materials, signage, and online listings
Support follow-up communications with prospects via phone, email, or text
Assist with social media or digital marketing initiatives as needed
Provide administrative support to Leasing Agents and office Director
Answer phones, respond to inquiries, and direct prospects appropriately
Maintain organized digital and physical files
Assist with reporting, data entry, and tracking leasing activity
Ensure the leasing office remains organized and professional