Leasing Agent

Meritus Property GroupPortland, OR
42d

About The Position

As a leasing agent, you will be the face of Meritus, responsible for attracting and retaining tenants for our portfolio of properties. You will play a vital role in ensuring these properties are fully occupied and tenants are happy with their experience with Meritus.

Requirements

  • Strong leasing and sales skills and background
  • Proficient in using CRM and Yardi Voyager software for property management tasks
  • Administrative skills for handling lease agreements, rental applications, and other documentation
  • Excellent customer service skills to effectively communicate with tenants and address inquiries or concerns
  • Knowledge of property maintenance procedures to coordinate repairs and ensure a well-maintained property
  • Ability to upsell additional services or amenities to enhance tenant experience
  • Customer relationship management skills to build positive relationships with tenants and address their needs

Responsibilities

  • Conduct property tours and showcase available units to prospective tenants
  • Respond to inquiries from potential tenants and provide information about the property
  • Process rental applications, including conducting background and credit checks
  • Prepare lease agreements and ensure all necessary paperwork is completed accurately
  • Collect rent payments and maintain tenant records in a CMMS (Computerized Maintenance Management System)
  • Coordinate move-in and move-out inspections with tenants
  • Address tenant concerns and maintenance requests in a timely manner
  • Assist with property maintenance, including scheduling repairs and coordinating with vendors
  • Utilize phone etiquette to handle incoming calls and provide excellent customer service
  • Upsell additional services or amenities to current and prospective tenants
  • Maintain positive relationships with tenants to ensure high levels of tenant satisfaction
  • Please note: this position requires frequent commuting between properties

Benefits

  • Medical, Dental and Vision insurance
  • Employee rent discounts
  • Paid time off/Holidays
  • Retirement plan
  • Employee Assistance Program
  • Other voluntary insurance programs
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