Leasing Agent

Meritus Property Group•Portland, OR

42d

About The Position

As a leasing agent, you will be the face of Meritus, responsible for attracting and retaining tenants for our portfolio of properties. You will play a vital role in ensuring these properties are fully occupied and tenants are happy with their experience with Meritus.

Requirements

Strong leasing and sales skills and background
Proficient in using CRM and Yardi Voyager software for property management tasks
Administrative skills for handling lease agreements, rental applications, and other documentation
Excellent customer service skills to effectively communicate with tenants and address inquiries or concerns
Knowledge of property maintenance procedures to coordinate repairs and ensure a well-maintained property
Ability to upsell additional services or amenities to enhance tenant experience
Customer relationship management skills to build positive relationships with tenants and address their needs

Responsibilities

Conduct property tours and showcase available units to prospective tenants
Respond to inquiries from potential tenants and provide information about the property
Process rental applications, including conducting background and credit checks
Prepare lease agreements and ensure all necessary paperwork is completed accurately
Collect rent payments and maintain tenant records in a CMMS (Computerized Maintenance Management System)
Coordinate move-in and move-out inspections with tenants
Address tenant concerns and maintenance requests in a timely manner
Assist with property maintenance, including scheduling repairs and coordinating with vendors
Utilize phone etiquette to handle incoming calls and provide excellent customer service
Upsell additional services or amenities to current and prospective tenants
Maintain positive relationships with tenants to ensure high levels of tenant satisfaction
Please note: this position requires frequent commuting between properties