Leasing Agent

Labor On Demand•San Antonio, TX

2d•$22

About The Position

The Leasing Agent, under the direction of the Community Manager, is a non-supervisory position that leases apartments/units and assist with resident and employee relations. This position performs routine clerical work of average difficulty involving a) taking of initial applications for housing, b) rent collection, c) re-certification of tenants. Models and ensures high performance and customer service delivery consistent with the agency's mission, vision, and values. Essential Duties and Responsibilities: The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. These essential functions require presence in the workplace on a regular basis and regular attendance must be maintained. Issues lease violations and monitors curb appeal for residents at the assigned developments as directed by the Property Manager. Addresses client needs, eligibility, in compliance with Fair Housing Laws and Resident Selection Plan. Tours apartments with clients; discuss all benefits of the apartment community and each apartment shown. Explains to the client in detail the application procedures and lease contract. Assures application is processed in a timely manner through the property supported database. Type leases, enter leasing and traffic information on logs. Type weekly, monthly and/or special reports as designated by Assistant Community Manager or Community Manager. Receives deposit and rent money, record appropriately. Welcomes new residents. Assist as necessary to ensure a smooth move-in. Processes resident transfers. Adheres to all policies and procedures, as well as the names and locations of other SAHA Non Profit communities. Completes all requests from residents using proper forms and/or software. Communicates clearly to the maintenance staff regarding duties and responsibilities. Acknowledges and assists residents with a positive and friendly tone. Consults with Community/Assistant Manager if a policy exception is needed Aids Community/Assistant Manager as directed. Assist in paperwork, touring property, vacancy issues, and policy compliance. Assumes responsibilities of the Community/Assistant Manager in their absence. Maintains a professional attitude and appearance at all times. Performs other related duties as assigned.

Requirements

High School or GED. Experience in lieu of a degree will be accepted on a one for one basis.
One (1) year experience in apartment leasing and marketing fundamentals.
Must be willing to work flexible hours/days.
Must be willing to work weekends.
Successful completion of a criminal history background check, education, and work history verification, and drug screening test.
Texas Class "C" driver's license at the time of placement and be insurable by the Housing Authority's liability and fleet insurance carrier.
Professional Leasing Certification & Certified Occupancy Specialist Certification required within one (1) year of employment (depending on availability of training) with no more than three attempts for certification allowed.
Must have the ability to earn certifications as required by assigned tasks (i.e, Gracehill Training, Fair Housing Certification, etc.)

Nice To Haves

Bilingual in Spanish and English. (preferred no required)

Responsibilities

Issues lease violations and monitors curb appeal for residents at the assigned developments as directed by the Property Manager.
Addresses client needs, eligibility, in compliance with Fair Housing Laws and Resident Selection Plan.
Tours apartments with clients; discuss all benefits of the apartment community and each apartment shown.
Explains to the client in detail the application procedures and lease contract.
Assures application is processed in a timely manner through the property supported database.
Type leases, enter leasing and traffic information on logs.
Type weekly, monthly and/or special reports as designated by Assistant Community Manager or Community Manager.
Receives deposit and rent money, record appropriately.
Welcomes new residents.
Assist as necessary to ensure a smooth move-in.
Processes resident transfers.
Adheres to all policies and procedures, as well as the names and locations of other SAHA Non Profit communities.
Completes all requests from residents using proper forms and/or software.
Communicates clearly to the maintenance staff regarding duties and responsibilities.
Acknowledges and assists residents with a positive and friendly tone.
Consults with Community/Assistant Manager if a policy exception is needed
Aids Community/Assistant Manager as directed.
Assist in paperwork, touring property, vacancy issues, and policy compliance.
Assumes responsibilities of the Community/Assistant Manager in their absence.
Maintains a professional attitude and appearance at all times.
Performs other related duties as assigned.