Leasing Agent - Real Estate

Washington University in St Louis • Saint Louis, MO

1d • $19 - $30 • Onsite

About The Position

Position oversees all aspects of leasing and providing residential services in an exceptional manner to a large-scale apartment community in a unique and demanding setting. This role combines sales, customer service and marketing to lease apartments; builds excellent relationships with guests and residents; and develops and implements ‘community building’ programs to encourage interaction and help new residents acclimate. An important aspect of the position is meeting with prospective tenants, learning their needs, and assisting them in selecting the appropriate apartment in this unique environment.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Property Management Or Demonstrated Sales (2 Years)
• A Class E (MO) or Class D (IL) license and a good driving record are required for this position.

Nice To Haves

• Computer Literacy
• Deadline Management
• Interpersonal Communication
• Leasing
• Multitasking
• New Development
• Occupancy Management
• Occupancy Planning
• Oral Communications
• Organizing
• Professional Etiquette
• Working Independently
• Written Communication

Responsibilities

• Meet prospects visiting the rental office, fill out visitor cards and pre-qualify prospects.
• Show model/vacant apartments, using approved rents and following marketing policies, obtain applications and deposits from qualified applicants.
• Process application file and fill out resident processing checklist.
• Conduct lease signing and move-in meetings for new residents.
• Obtain approval to execute lease, obtain signatures, issue apartment keys and conduct move-in inspection.
• Perform pre move-in inspection in accordance with move-in policy, ensure that all move-in paperwork is complete, including lease, community information, move-in packets and perform move out inspection when notice is received.
• Accept rental payments, maintain accurate records of all community transactions and submit on a timely basis (i.e., rent roll, delinquency reports move in and move out).
• Generate computerized work orders from resident contacts; answers questions and follows up to keep residents informed.
• Enter scheduled, in-progress, complete and incomplete work orders; generates follow-up work orders for incomplete work.
• Follow up with residents with a Satisfaction Survey – making sure the work was done to their satisfaction.
• Inspect building and vacant apartment weekly to ensure they meet designated standards.
• Meet with housekeeping staff to ensure standards are being met.
• Provide constant vendor/contractor communication concerning scheduling, billing, vendor relations and certificates of insurance.
• Ensure that A/P invoice are submitted for payment.
• Participate in outreach marketing.
• Plan and implement events for residents to build community and help new residents acclimate.
• Assist in monitoring renewals, distribute and follow-up on renewal notices.
• Assist with the front desk when the receptionist is not present and during times of heavy traffic.
• Perform other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees