LEASING ADMINISTRATIVE COORDINATOR

Volunteers of America Northern Rockies • Billings, MT

1d • Onsite

About The Position

The Leasing & Administrative Coordinator is responsible for all leasing activities including recruiting future residents, maintaining the occupancy waiting list, and processing the leasing documentation and software system maintenance. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Accurately prepare lease-related paperwork, from the application process through the move-out. This includes but is not limited to processing housing applications, arranging move-in/out information, lease files, renewal letters, and leases. Screen and select qualified and appropriate applications by Volunteers of America, HUD, and Fair Housing guidelines, policies, procedures, and laws. Inspect vacant units, ensure the unit is ready for move-in, and follow up with maintenance technicians to reach desirable standards. Assist with annual recertifications and unit inspections and preventative maintenance. Greet and provide information to prospective residents, family members, vendors, and guests. Maintain ongoing resident retention programs and assist with resident activities. Perform accounts payable reconciliation. Assists with the creation of monthly newsletter and monthly calendar. Provides clerical support to the Community Administrator and all staff of property as required.

Requirements

• High School Diploma with a minimum of two years' office experience.
• Effective communication skills, both oral and written
• Ability to maintain effective relationships with residents, employees, contractors and the public
• Effective organizational skills with the ability to prioritize and work under tight deadlines
• Ability to work with a high degree of confidentiality regarding sensitive information
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values
• Specific vision abilities required by this job include close vision and ability to adjust focus.
• Must have the ability to work a flexible schedule, to include 40+ hours/week when necessary and participate in the mandatory on-call rotations.
• Demonstrated proficiency in working with computers including Microsoft, calendar management, software/database, and social media

Nice To Haves

• Bachelor's degree
• Thorough knowledge of lease terms, and elderly housing policies, procedures, and regulations
• More than two years' office experience

Responsibilities

• Accurately prepare lease-related paperwork, from the application process through the move-out.
• Screen and select qualified and appropriate applications by Volunteers of America, HUD, and Fair Housing guidelines, policies, procedures, and laws.
• Inspect vacant units, ensure the unit is ready for move-in, and follow up with maintenance technicians to reach desirable standards.
• Assist with annual recertifications and unit inspections and preventative maintenance.
• Greet and provide information to prospective residents, family members, vendors, and guests.
• Maintain ongoing resident retention programs and assist with resident activities.
• Perform accounts payable reconciliation.
• Assists with the creation of monthly newsletter and monthly calendar.
• Provides clerical support to the Community Administrator and all staff of property as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED