Learning Trainer, MKE6 Learning Team

Amazon•Waukegan, IL

1d•Onsite

About The Position

The Sort Center Learning Trainer collaborates with Operations Managers, Area Managers, Process Assistants, and Associates to continuously enhance the long-term capabilities of their assigned area. This role involves measuring production quality and quantity, applying learning tools for improvement, and maintaining expert-level knowledge in at least two production departments. The trainer evaluates and refines processes and learning techniques across the Sort Center, assists in measuring learning effectiveness and the impact of development efforts, and improves associates' job-related skills. Key activities include developing and applying learning tools like methods, checklists, and skill-building agreements, identifying and implementing associate cross-training, supporting SOP updates and certifications, and contributing to the success of training plans during both peak and non-peak periods.

Requirements

1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required

Nice To Haves

Prior training, teaching or presentation experience
Willingness to work different shifts
Shift hours for this position may be different from the standard production shifts
Willingness to work in different areas as required by training needs
Excellent attendance
Candidates must be very organized and able to handle multiple and changing projects/priorities
Willingness to participate in and support the Operational Excellence initiatives

Responsibilities

Comfortable talking in front of a group as well as one-on-one with an individual
Able to give and receive feedback effectively
Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention)
Always meets time commitments and deadlines, is goal oriented
Checks and tests for understanding
Gives insight to area managers
Works hard for the success of others, constantly remains “customer obsessed”
Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others
Is an active listener
Demonstrated ability to consistently function at 100% of expectations
Understands upstream and downstream variances
Is able to use resources to expand knowledge and can answer tough questions