Learning Support Specialist, Tutoring Services

Cal Poly • San Luis, CA

16d

About The Position

Within the Learning Support Programs unit and under the general supervision of the Executive Director for Writing and Learning, the incumbent in this position is responsible for developing, implementing, and assessing tutoring services across multiple locations and different modes of delivery. The incumbent coordinates the recruiting, hiring, scheduling, and ongoing training of tutors (categorized as Instructional Student Assistants) and collaborates with academic departments to implement tutoring in targeted courses across the curriculum. The Tutoring Services Coordinator is a member of the Office of Writing and Learning’s Learning Support team and works collaboratively to develop, promote, and sustain innovative and inclusive academic resources that support student success at both campus sites.

Requirements

• Ability to supervise student assistants and provide lead work direction.
• Excellent organizational, time management, and delegation skills with the ability to set priorities and coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Ability to organize, evaluate, and coordinate long-range events and plans.
• General knowledge of program assessment tools for conducting research and analysis of program outcomes and impact of programs, and ability to present results in a cohesive and organized format.
• Ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data.
• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution.
• Three years of progressively responsible professional student services work experience.
• A master’s degree in counseling, clinical psychology, social work, or a directly related field may be substituted for one year of experience.
• A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Responsibilities

• Developing, implementing, and assessing tutoring services across multiple locations and different modes of delivery.
• Coordinates the recruiting, hiring, scheduling, and ongoing training of tutors (categorized as Instructional Student Assistants)
• Collaborates with academic departments to implement tutoring in targeted courses across the curriculum.
• Develop, promote, and sustain innovative and inclusive academic resources that support student success at both campus sites.

Benefits

• Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees