Learning Request Management Associate

Conduent Business Services, LLC

7d • Remote

About The Position

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Learning Request Management Associate
Remote
Schedule: Monday – Friday 8am-5pm EST
As a Learning Request Management Associate, you’ll be part of a supportive, high-performing culture that values excellence, accountability, and individual contributions. The Learning Request Management Associate supports the client in maintaining data for both learners and training materials in the client’s Learning Management System (LMS). Daily tasks include meeting with clients to resolve issues, responding to email requests concerning learning data, and submitting tickets into the client’s ticketing systems. Additional tasks include pulling reports from the LMS, monitoring data changes, and performing analytical work in support of the client’s Learning & Development staff.

Requirements

• Strong verbal and written communication skills
• Ability to navigate and work across multiple systems and tools simultaneously
• Attention to detail
• Problem solving and critical thinking skills
• Must be able to successfully complete a background check and drug screening
• Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
• Must have the ability to connect with an ethernet cable to a modem/router

Responsibilities

• Meeting with clients to resolve issues
• Responding to email requests concerning learning data
• Submitting tickets into the client’s ticketing systems
• Pulling reports from the LMS
• Monitoring data changes
• Performing analytical work in support of the client’s Learning & Development staff

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed