Learning Management Systems Manager

Vertex Pharmaceuticals • Boston, MA

3d • Hybrid

About The Position

The Learning Management Systems (LMS) Manager will oversee the administration and optimization of Vertex University’s LMS platform, Cornerstone OnDemand. This role ensures seamless delivery of learning programs by managing system configurations, resolving technical issues, and partnering in the implementation of new releases. The position plays a critical role in supporting Vertex’s learning strategy and enhancing user experience across the organization.

Requirements

• Deep expertise in Cornerstone OnDemand administration and configuration
• Strong understanding of LMS workflows, reporting, and compliance requirements
• Ability to troubleshoot and resolve technical issues effectively
• Excellent project management skills for handling upgrades and releases
• Strong communication and stakeholder management skills
• Proficiency in Microsoft Office Suite and familiarity with HRIS integration
• Requires 5+ years of experience in LMS administration, with at least 3 years focused on Cornerstone OnDemand with relevant certifications
• Prior experience managing system releases and ticket resolution in a corporate learning environment

Responsibilities

• Serve as the primary administrator for Cornerstone OnDemand, managing system configurations and ensuring data integrity
• Partner with stakeholders in development of custom and automated LMS reporting
• Advise on best practices for learning assignments and data collection
• Oversee and resolve LMS-related tickets, providing timely and effective solutions to internal stakeholders
• Lead planning and execution of LMS upgrades and new releases, including testing and communication of changes
• Collaborate with IT and HR teams to integrate LMS with other enterprise systems and maintain compliance standards
• Develop and maintain documentation for LMS processes, workflows, and best practices
• Monitor system performance and analytics to identify opportunities for improvement
• Manage vendor relationships and coordinate with Cornerstone support for escalated issues
• Provide training and guidance to internal teams on LMS functionality and enhancements
• Ensure adherence to Vertex’s governance and security protocols for learning systems
• Partner with colleagues in GxP and compliance domains to ensure LMS GxP-compliance

Benefits

• This role is eligible for an annual bonus and annual equity awards.
• Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
• At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations.
• From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees