Sr Analyst, Technology Systems | Learning Management Systems

T-Mobile • Frisco, TX

20h

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role provides subject matter expertise and support for functional applications used by project teams to align technology solutions(Learning Management Systems) with business needs. It involves documenting and maintaining processes to manage requirements, prioritize initiatives, control projects, and support continuous improvement. The role differentiates by interfacing with senior leaders and cross-functional disciplines such as information technology, and business channels. Success is measured by effective solution delivery, process improvements, issue resolution, and stakeholder satisfaction. The work impacts organizational efficiency and customer outcomes by ensuring reliable application functionality and alignment with corporate objectives.

Requirements

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Computer Science, Business Analysis, Project Management, or a related field, or equivalent experience. (Preferred)
• 4-7 years Experience with software development, database and business intelligence development, and unit through functional acceptance testing. (Preferred)
• Experience creating Business Requirements, Project Plans, Project Schedules and associated project materials. (Preferred)
• 4-7 years Experience in Business Analysis. (Preferred)
• 4-7 years Experience in telecommunications industry preferred. (Preferred)
• 4-7 years Experience in delivery projects and solutions utilizing a project and portfolio management tool or enterprise requirement management tool. (Preferred)
• Software Development (Required)
• Database (Required)
• Business Intelligence (Required)
• Project Management (Required)
• Cross Functional Team Building (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Provide subject matter expertise to improve core functional applications and translate business needs into system design and specifications
• Design, develop, and test tool enhancements based on business requirements
• Investigate, analyze, and resolve functional issues, collaborating with vendors as needed
• Manage deployment processes including request management, testing, change management, and communications
• Lead data configuration, quality analysis, and documentation to support root cause analysis and process improvements
• Also responsible for other duties/projects as assigned by business management as needed

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level