Learning Management Systems Administrator

AgFirst Farm Credit Bank•Columbia, SC

2d•Hybrid

About The Position

The Learning Management Systems Administrator manages and optimizes talent management systems to support HR and organizational goals, ensuring system reliability, user support, and actionable reporting. This role requires strong communication, problem-solving skills, and adaptability to evolving business needs.

Requirements

Bachelor's degree in human resources, Education, Instructional Design, Information Technology, or a related field. Required
1-3 years administering a learning or talent management system. Required
Strong verbal and written communication with the ability to present technical information to diverse audiences
Proficient in technical system management, user support, and customer service
Solid project management, problem-solving, and process improvement skills grounded in adult learning principles

Nice To Haves

Experience with Cornerstone OnDemand platform

Responsibilities

System Administration & Optimization
Maintain and configure talent management systems to ensure accuracy and functionality.
Perform routine system activities and implement enhancements that improve efficiency.
Monitor system performance and recommend process improvements aligned with business objectives.
Technical Support & Troubleshooting
Serve as a subject matter expert for system functionality and administration.
Diagnose and resolve technical issues, escalating complex problems as needed.
Document processes and maintain system-related procedures for consistency and compliance.
User Support, Reporting & Collaboration
Provide training and guidance to end users to maximize system adoption and effectiveness.
Partner with HR and Learning teams to align system capabilities with organizational needs.
Develop and automate reports and dashboards to deliver actionable insights.
Analyze data to identify trends and support decision-making for HR initiatives.