Learning Management Systems Manager

Hemophilia Federation of America•Washington, DC

About The Position

The Learning Management Systems Manager will oversee, coordinate, develop, design, and track the content, usage, impact, and functionality of the learning management system ( LMS ) platform and related programs. In coordination with the IT department , aid in ensuring the platform is user-friendly and operating as expected. Provide the communications department with the necessary information and content for promoting the platform to the blood disorders community. The individual in this role will also successfully demonstrate servant leadership, manage multiple projects, possess a strong work ethic, demonstrate excellent communication and analytical skills, and a high attention to detail.

Requirements

A bachelor’s degree from an accredited college or univ ersity
At least 1 year of proven, successful experience in a related field
Excellent oral , written and so cial media communication skills
Ability to manage multiple ta sks with attention to details
Excellent organizational and office administration skills
Demonstrated project management experience , certification a plus
Possess servant leader att itude and team player mentality
Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint), Windows 7 and above
Proficient in applicable systems and software

Nice To Haves

Some evenings, weekends, and travel (at least four to five times a year)
Experience with the bleeding disorders community is a plus.

Responsibilities

Oversee the selection , implementation , and management of a learning management system to meet the needs and objectives of HFA and the blood disorder community
Establish quantitative and qualitative goals and objectives for the LMS and ensure all content, courses, and the like are aligned with the aims of HFA and the community it serves; periodically revisit and update
Create, develop, manage , organize, and update online courses with supporting materials and applicable assessments to meet learning objectives
Coordinate with subject matter experts to gather and build the content library, resources, and courses
Conduct periodic analysis of the content, usage rates , assessment results, and feedback to promote continuous improvement of courses and other materials
Implement improvements and enhancements based on the periodic analysis related to the LMS
Create user guides and instructions for registration, usage, and problem-solving for the users of the platform
Monitor and c onduct periodic tests of the system, courses, and other features to ensure functionality, security, and overall performance of the platform
Collaborate cross‑functionally with internal teams (e.g., IT, Communications, Education, and external partners as needed) to ensure the timely delivery of educational content and learning products
Other duties as assigned