Learning Management Systems Administrator

Oakland Community Health Network•Troy, MI

3h•Hybrid

About The Position

The Learning Management Systems Administrator is responsible for the day-to-day administration and development of training content for the learning management system (LMS). This position is responsible for the support, design, development, implementation, delivery, and maintenance of content, assets, and other resources used for instructional functions within the LMS. The LMS Administrator consults and collaborates with subject matter experts and providers to implement best e-learning practices and curriculums.

Requirements

Bachelor’s degree in education, instructional design, instructional technology, computer programming, health education, or a related field.
Exceptional technical, computer and software skills
Knowledge of LMS technologies
Ability to teach others about online learning platforms.
Awareness of different learning types and ability to honor these in course creation.
Develop, maintain and tracking training records and evaluations through the LMS.
Experience with complex course design and development
Experience with Microsoft Office, Articulate 360 and other content creator tools
Ability to manage time effectively and efficiently
Strong attention-to-detail
Strong data entry skills
Demonstrate time management skills.
Demonstrate technical skills and problem-solving skills.
Demonstrate critical thinking skills.
Demonstrate attention to detail.
Knowledgeable of continuing education credit requirements
Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles.
Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served.
Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence.
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
Must be available for meetings and trainings which may occur outside of standard office hours.
Work performed primarily in an office environment.
Hybrid (onsite/remote) work schedule available.
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

Nice To Haves

Master’s degree in education, instructional design, instructional technology, computer programming, health education, or a related field
Project Management
Instructional Design
Basic coding skills

Responsibilities

Train instructors/trainers on how to host trainings and pull reports within the learning management system.
Create, update, publish, and maintain LMS content using publishing software, video editing, PowerPoint, etc.
Create and maintain reports/analytics
Ensure all LMS learning content is accessible to users
Implement LMS upgrades and enhancements to improve user experience
Modify and update existing courses and course content while consulting with content experts ensuring content is current and consistent.
Recognize and resolve the issues that appear in the LMS course design, configuration, or infrastructure.
Establish a connection between technical support, learners, instructors, and providers.
Maintain and update course catalog secured through a course library solution and publishing software additions.
Serve as the LMS subject matter expert to perform troubleshooting, define user roles, and maintain overall user experience.
Implement and maintain a regular maintenance schedule for all existing items withing the LMS to ensure items are functioning and up to date.
Supporting training team with facilitation of in-person or virtual training
Supports Training Team and OCHN with other duties as needed
Additional duties as assigned.