About The Position

The Learning Management System Administrator will support the administration of our Cornerstone Learning Management System and training program in a regulated pharmaceutical environment. This role will focus on system administration, compliance training support, reporting, and cross-functional coordination to ensure employees complete required training on time.

Requirements

  • Bachelor’s degree preferred.
  • A minimum of 5 years of experience administering training programs. Must have at least 2 years of experience working with Cornerstone.
  • Experience supporting training in a pharmaceutical, biotech, medical device, or other regulated environment.
  • Basic understanding of LMS configuration, reporting, and user management.
  • Experience generating training reports and tracking completion metrics.
  • Strong attention to detail and ability to manage confidential training records.

Nice To Haves

  • Experience supporting audits or regulatory inspections is a plus.

Responsibilities

  • Support day-to-day administration of the Cornerstone LMS, including user setup, course assignments, curricula, sessions, and online modules.
  • Assist with configuration of learning objects, dynamic groups, automated assignments, and approval workflows.
  • Troubleshoot learner issues related to access, completions, transcripts, and system navigation.
  • Maintain training records to ensure accuracy, audit readiness, and compliance with regulatory requirements (GxP).
  • Generate standard and ad hoc reports to track training completion, overdue assignments, and compliance metrics.
  • Monitor required training assignments and proactively identify individuals or teams with incomplete training.
  • Follow up with employees and managers to ensure timely completion of required training.
  • Support internal and external audits by providing accurate training documentation and reports.
  • Partner with HR, Quality, Compliance, Regulatory, Commercial, and department leaders to deploy and track training programs.
  • Meet with stakeholders to gather information needed to load and launch new training content.
  • Assist with organizing curricula and learning paths aligned with regulatory and role-based requirements.
  • Provide basic guidance and support to content owners on LMS processes and best practices.
  • Serve as a first point of contact for LMS-related questions.
  • Provide clear, professional communication to employees regarding assignments and deadlines.
  • Help create simple job aids or user guides to improve LMS usability.
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