Learning Lab Coordinator

Palm Beach State College • Lake Worth, FL

17d

About The Position

Responsible for oversight of daily operations of programs and services within the tutoring lab in the area of discipline. Develops, evaluates, and orders lab or program materials and resources. Reviews lab materials and evaluates usefulness of lab resources on a periodic basis to ensure accuracy of information. Collaborates with managers and faculty in the development of programs and services.

Requirements

• Bachelor’s degree within specific subject area related to the position
• Two years of related experience
• Knowledge of: Microsoft Office Professional or similar application
• Skilled in: Delivering a high level of customer service
• Attention to detail while maintaining effective time and task management
• Promoting cooperative behavior and team efforts
• Ability to: Convey knowledge of tutorial discipline to others in a practical and comprehensive manner
• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
• Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
• Research information for problem solving
• Establish and maintain effective working relationships
• Demonstrate critical thinking and interpersonal skills
• Regular physical attendance required

Nice To Haves

• Experience within an educational environment
• Tutoring experience within subject area
• Supervisory Experience
• College Reading and Learning Association (CRLA) certification
• EAP- English for Academic Purposes

Responsibilities

• Responsible for establishing the schedule and supervision of assigned lab and its operations.
• Guides, leads, reviews, verifies, observes, and the work of direct and indirect reports.
• Develops and trains staff.
• Performs needs analysis, arranges, coordinates, delivers, evaluates, and monitors staff development.
• Coordinates resources with textbook and course syllabus to ensure a successful program.
• Creates lab materials and evaluates usefulness of lab resources on a periodic basis to ensure accuracy of information.
• Acts as liaison with departments within area of discipline.
• Encourages use of the lab by students through communication with faculty and development of lab orientation programs.
• Ensures lab services meet the needs of students and instructors.
• Tutors and mentors students in the lab, especially within discipline of expertise.
• Participates as active member within the assigned clusters and collaborates with department chairs.
• Works with faculty and academic leadership team to design, develop, and implement professional programming in support of academic and student success.
• Maintains and enhances current knowledge of field or profession.
• Travels to training workshops, conferences, meetings and professional events outside of college locations, as needed.
• Performs other job-related duties as assigned.

Benefits

• Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.
• Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.
• Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.
• Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
• Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
• Professional Development: Leadership programs, professional learning workshops, and more.
• Retirement Investments : State retirement plan options and voluntary 403(b) and 457 plans.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1,001-5,000 employees