Learning Innovation Coordinator - Haslam - Academic Success Center - UTK

University of Tennessee • Knoxville, TN

5d • Onsite

About The Position

As part of the Academic Success Center’s commitment to high-impact, peer-supported learning, the Learning Innovation Coordinator advances the quality, consistency, and innovation of Supplemental Instruction (SI) programming within the Academic Success Center’s Vol Study Center, including strategic support for courses within the Haslam College of Business. This role strengthens the instructional foundation of SI by developing aligned academic support materials, enhancing hybrid and online learning strategies, and supporting SI Leaders in delivering high-quality, student-centered learning experiences across disciplines. Working closely with the Assistant Director of Supplemental Instruction and SI leadership staff, the Learning Innovation Coordinator integrates instructional design principles and academic technologies into SI practice to ensure cohesion across in-person and virtual formats. While supporting Supplemental Instruction initiatives serving the Haslam College of Business, this position also contributes to broader SI program development and scalability across the Academic Success Center.

Requirements

• Education: Bachelor’s Degree
• Experience: Bachelor’s degree with one year of relevant experience such as instructional design, program coordination, or content development using learning technologies.
• Knowledge, Skills, Abilities: Knowledge of student-centered learning practices.
• Skill in developing accessible digital academic content.
• Ability to collaborate effectively in a fast-paced, team-based environment.
• Ability to manage multiple projects simultaneously with attention to detail.
• Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Nice To Haves

• Education: Master’s Degree
• Experience: Master’s degree in instructional design, education, educational technology, curriculum and instruction, learning sciences, or a related field. Experience developing academic support materials for online, hybrid, or peer-led learning environments. Experience supervising student employees or peer educators in an academic support setting.
• Knowledge, Skills, Abilities: Knowledge of instructional design principles and their application in hybrid or asynchronous academic support environments. Skill in supervising, mentoring, or training peer educators or student staff. Ability to evaluate and integrate academic technologies that enhance learning beyond traditional sessions. Knowledge of Supplemental Instruction (SI) or similar peer-led instructional strategies. Skill in designing and maintaining learning modules within Canvas or similar LMS environments.

Responsibilities

• Instructional Content Development & Innovation The Learning Innovation Coordinator is responsible for advancing the quality, consistency, and innovation of Supplemental Instruction (SI) programming. They will lead the creation and development of student-centered, instructionally aligned academic support materials for use across peer-led and academic programs (e.g., SI, online workshops, academic modules), including support for courses within the Haslam College of Business. Apply instructional design principles to ensure engaging, consistent, and accessible content across delivery modes, leveraging the university’s learning management system (LMS) to support online and asynchronous academic support. Collaborate with SI leaders, faculty, and Academic Success Center staff, including partners within the Haslam College of Business, to develop innovative learning experiences that reinforce key course concepts and promote academic success. Support the ongoing refinement and scaling of asynchronous learning initiatives and embedded academic support models across disciplines.
• Supervision & Student Staff Development Directly supervise SI Leaders, including those supporting courses within the Haslam College of Business, fostering professional growth, reflective practice, and alignment with Academic Success Center learning goals. Provide training and guidance to all SI Leaders, both in-person and online, in developing asynchronous or hybrid learning materials to ensure cohesion between virtual and in-person learning environments, including discipline-specific alignment where appropriate. Monitor student staff progress, evaluate performance, and contribute to leadership development across SI programs serving multiple academic units. Engage in continuing education and professional development related to Supplemental Instruction, tutoring, learning strategies, and academic support—especially in areas involving educational technology and effective hybrid or online learning practices.
• Academic Technology & Platform Integration Identify and evaluate thoughtful integration of emerging academic technologies into Vol Study Center services, making decisions as necessary on technology resources. Serve as the Vol Study Center’s liaison for online learning support technologies, in alignment with Academic Success Center mission and student success goals. Promote digital literacy, including thoughtful engagement in the use of AI technologies and tools, to support students’ evolving academic needs. Develop metrics and track usage to analyze effectiveness of academic support tools and recommend improvements.
• Cross-Unit Collaboration & Strategic Support Collaborate with Academic Success Center colleagues to ensure SI remains integrated with broader academic support pathways, learning assistance initiatives, and student success efforts. Serve as a liaison with campus partners (e.g., faculty, academic departments, including those within the Haslam College of Business) to support SI alignment with instructional needs. Support the Assistant Director by making recommendations in planning, pilots, or expansion efforts related to Supplemental Instruction and peer academic support models.
• Other Duties as Assigned Lead projects supporting Supplemental Instruction, the Academic Success Center, or Division of Student Success initiatives, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level