Learning Experience Designer

RPM Living•Phoenix, AZ

51d•Remote

About The Position

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Purpose Statement: Our purpose is to create a thriving, future-ready workforce that transforms the property management industry. Through RPM Academy, we make learning accessible to all—delivering technical skillbuilding, leadership development, and career growth opportunities that empower associates to create extraordinary experiences for residents, clients, and each other. Position Summary As a Learning Experience Designer at RPM Living, you’ll be responsible for designing and developing learning experiences for employees at RPM Living’s apartment properties and corporate offices across the country. You’ll use a variety of learning modalities (eLearning, microlearning, instructor-led courses, on-site experiences, and more) to support role-specific training across systems, processes, and customer experience.

Requirements

2+ years of experience in instructional design using blended learning methods
2+ years using WalkMe
WalkMe Builder Certfication I and II preferred
Yardi Systems experience ideal
Deep understanding of adult learning theory
Demonstrated proficiency with Articulate 360
Hands on experience in Vyond, Camtasia, or similar video tools
Demonstrated experience analyzing learning related data sets
Ability to create and follow project plans to ensure on-time content development
Experience maintaining a learning management system
Ability to build collaborative partnerships in a virtual environment
May be required to sit or stand for extended periods of time
Must be able to read documents, computer screens and data
Must be able to hear and understand verbal communications in person and over the phone or computer
May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
Must be able to operate a computer, keyboard, mouse and other office equipment
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.
RPM Living participates in E-Verify.
RPM Living is an Equal Opportunity Employer.
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.

Nice To Haves

Experience creating learning solutions for an operational audience is a plus

Responsibilities

Leverage a Digital Adoption Platform (WalkMe) to develop systems-based training to support technical software training.
Design and develop learning solutions that meet the needs of an operational environment using a blend of learning modalities such as eLearning, instructor-led training, microlearning videos, on-the-job training, and more.
Apply adult learning theory to design process; collaborate with subject matter experts to incorporate feedback and recommend ways to effectively close skills gaps across of a variety of role types.
Use project management skills to manage small to medium-scale content development projects.
Continuously improve team learning design standards by staying ahead of industry trends and bringing practices that support learning efficacy, and content development efficiency.
Serve as a Learning Management System expert and super-user, maximizing the technology for an optimal learning experience.
Develop knowledge assessments to understand learning effectiveness and opportunities.
Continually improve content based on assessment results and feedback.

Benefits

Join RPM Living and experience exceptional benefits designed to enhance your life.
Weekly pay for all associates working onsite at an apartment community
Comprehensive healthcare coverage available for all full-time, regular associates
Employer-paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for professional development, career growth, and role-based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)