Learning Experience Designer - (Remote)
About The Position
At RPM, we're in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Purpose Statement: Our purpose is to create a thriving, future-ready workforce that transforms the property management industry. Through RPM Academy, we make learning accessible to all-delivering technical skillbuilding, leadership development, and career growth opportunities that empower associates to create extraordinary experiences for residents, clients, and each other. Position Summary As a Learning Experience Designer at RPM Living, you'll be responsible for designing and developing learning experiences for employees at RPM Living's apartment properties and corporate offices across the country. You'll use a variety of learning modalities (eLearning, microlearning, instructor-led courses, on-site experiences, and more) to support role-specific training across systems, processes, and customer experience.
Requirements
- 2+ years of experience in instructional design using blended learning methods
- 2+ years using WalkMe
- Deep understanding of adult learning theory
- Demonstrated proficiency with Articulate 360
- Hands on experience in Vyond, Camtasia, or similar video tools
- Demonstrated experience analyzing learning related data sets
- Ability to create and follow project plans to ensure on-time content development
- Experience maintaining a learning management system
- Ability to build collaborative partnerships in a virtual environment
Nice To Haves
- WalkMe Builder Certfication I and II preferred
- Yardi Systems experience ideal
- Experience creating learning solutions for an operational audience is a plus
Responsibilities
- Manage a Digital Adoption Program (WalkMe) and develop systems-based training to support technical training in the flow of work and new feature rollouts.
- Design and develop learning solutions that meet the needs of an operational environment using a blend of learning modalities such as eLearning, instructor-led training, microlearning videos, on-the-job training, and more.
- Apply adult learning theory to design process; collaborate with subject matter experts to incorporate feedback and recommend ways to effectively close skills gaps across of a variety of role types.
- Use project management skills to manage small to medium-scale content development projects.
- Continuously improve team learning design standards by staying ahead of industry trends and bringing practices that support learning efficacy, and content development efficiency.
- Serve as a Learning Management System expert and super-user, maximizing the technology for an optimal learning experience.
- Develop knowledge assessments to understand learning effectiveness and opportunities. Continually improve content based on assessment results and feedback.
Benefits
- Weekly pay for all associates working onsite at an apartment community
- Comprehensive healthcare coverage available for all full-time, regular associates
- Employer-paid employee assistance, mental health, and wellness programs
- Ancillary benefits including critical illness, hospital indemnity, and accident insurance
- 401(k) with robust company match
- Opportunities for professional development, career growth, and role-based learning plans
- Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
- Paid time off plus floating holidays and volunteer days
- Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Real Estate
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
