Learning Experience Designer, SSD OpX Learning

Amazon • Bellevue, WA

81d

About The Position

The Sub Same Day (SSD) Operations Excellence (OpX) Learning organization exists
to create cost effective, best in class on-boarding and developmental solutions
and content to support business operational priorities. We do this by working
backwards from our customers and focusing on accessible and engaging content
that gives learners the right information at the right time to meet their needs.
We build learning experiences that empower leaders and associates to onboard
efficiently, gain proficiency, and achieve success in their roles.

We are seeking a Learning Experience Designer to join our Learning team. This
individual will create interactive and engaging learning experiences for SSD
leaders and associates as they learn their new roles and build their skills. The
Learning Experience Designer will leverage learning objectives and business
needs to design an optimal learning experience and build the content to create
that experience.

The OpX Learning team helps new and transitioning SSD leaders and associates
onboard and assimilate into their roles from New Hire Orientation through
proficiency. The team builds learning experiences that enable operators to
achieve key learning objectives and carry out their roles safely and with a
high-level of quality.

Requirements

• Bachelor's degree
• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• 3+ years of user experience designer, interaction designer, information architect, or similar design-related role experience
• Experience with authoring tools, such as Storyline, Lectora, Articulate, Rise, and more
• Experience designing adult learning experiences from desired learning outcomes and business requirements

Nice To Haves

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Knowledge of Adobe Photoshop, Illustrator, InDesign, Flash, and other design tools at an advanced level
• General knowledge of technical languages including JavaScript and xAPI
• Proven work experience designing and delivering training solutions to large organizations

Responsibilities

• Design and develop creative, learner-centered, performance-based training materials utilizing interactive eLearning modules and videos, and in-app embedded learning content
• Own and create eLearning modules, assessments, measurement tools, and evaluations of training effectiveness
• Develop scalable modules to ensure all training programs are consistent and ready for a potentially global audience
• Facilitate scoping meetings with subject-matter-experts and technical project leads; devise and drive training communication updates
• Effectively manage multiple projects and initiatives simultaneously with the ability to work both independently and collaboratively

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level