Own the end-to-end development and delivery of learning programs, applying adult learning methodologies and instructional design principles to create programs that address specific learner needs. Identify the most suitable formats for training materials based on learner needs, and lead the creation of targeted, engaging content that aligns with learner experience design and program objectives. Serve as the primary point of contact for stakeholders throughout the learning program development process, gathering program requirements and translating them into strategic, impactful learning programs that align with organizational goals. Lead collaboration with cross-functional teams to ensure learning programs align with business objectives, adjusting approaches as needed to meet evolving needs and ensuring scalability and effectiveness. Assess the effectiveness of learning programs, implement continuous improvements, and identify the most suitable learning technologies and methodologies to enhance program delivery and learner engagement. 3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. The Learning Experience Designer will bring user-centered design to build future-ready, performance and skill-based learning that is data-driven, simulation-enhanced, and scalable across internal and partner audiences. In your day-to-day role you will: Design End-to-End Learning Experiences Create engaging, human-centered learning journeys that align with business outcomes and learner needs, blending digital, virtual, and experiential components seamlessly. Apply Learning Science and Design Thinking Use proven learning science principles, data insights, and design thinking methods to craft experiences that enhance retention, motivation, and on-the-job performance. Develop Skill-Based Learning Programs Translate role capabilities and business priorities into skill-based curricula that focus on measurable proficiency improvement rather than time-based completion. Leverage AI and Automation in Design Use AI tools (e.g. iXHello, Syntheisa, Easygenerator) to accelerate content design, personalize learning pathways, and generate adaptive or scenario-based materials. Create Digital and Multimedia Learning Assets Design and produce high-quality eLearning, videos, simulations, and microlearning content that are interactive, scalable, and aligned with brand and accessibility standards. Collaborate Cross-Functionally with SMEs and Partners Work closely with Learning Curriculum Managers, subject matter experts, Learning Architect, and the Managed Service Partner to co-create and validate content accuracy and impact. Continuously Evaluate and Improve Learning Solutions Gather learner feedback, usage data, and performance metrics to iterate and refine learning experiences for maximum effectiveness and learner satisfaction. Integrate Learning into the Flow of Work Design for immediacy, embedding learning moments into systems like Salesforce, digital adoption platforms, and other workflow tools Ensure Compliance, Inclusivity, and Accessibility Build learning solutions that meet internal governance, compliance, and accessibility (e.g. WCAG) standards while being inclusive for a diverse global workforce. Champion Innovation and Experimentation Stay ahead of learning technology and experience design trends, piloting new AI, simulation, or immersive approaches to continuously elevate learner engagement and ROI.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees