Learning Experience Designer (LXD), Workforce Staffing Learning & Development

Amazon • Arlington, VA

4d

About The Position

The Workforce Staffing Learning & Development team is seeking an innovative
Learning Experience Designer to join our dynamic team. In this role, you'll
design, develop, and enhance learning programs that impact associates worldwide
in Amazon's hiring operations. As a self-motivated professional with a passion
for learning and development, you'll collaborate with cross-functional teams,
subject matter experts, and program managers to create impactful content and
implement program offerings. The ideal candidate possesses expertise in adult
learning principles and instructional design methodologies, with a strong
foundation in data-driven decision making.

We're looking for someone who combines analytical thinking with strong project
management and communication skills. We value creative problem-solvers who can
"think big" while executing quickly in our fast-paced environment. Your
experience in designing performance-based learning outcomes and adaptability
will be key in driving continuous improvement of our learning experiences,
ultimately helping us create solutions that empower associates in Amazon's
global hiring operations.

Requirements

• Experience formulating and implementing training and performance improvement strategies
• Bachelor's degree or equivalent in Instructional Design, Adult Learning, Learning Design Principles, Learning Science, Educational Psychology or a related field
• Portfolio of eLearning samples required at interview

Nice To Haves

• 3+ years of learning and development or employee compliance training experience
• 2+ years of classroom facilitation experience
• 2+ years of stakeholder management experience
• 2+ years of project management experience
• Experience in process training, or experience in a training role, including technical training, or a mix of training, performance management and coaching/mentoring

Responsibilities

• Analyze, design, develop, and evaluate training solutions aligned with business objectives
• Partner with stakeholders and SMEs to gather requirements and create learning content
• Design and develop engaging e-learning modules, ILT facilitator and participant guides, reference materials, and other creative and learning assets using various authoring tools
• Apply adult learning principles and instructional design methodologies to course development
• Publish, assign, and track training completion and assessment scores in Learn LMS
• Ensure consistency in learning design across multiple programs and platforms
• Manage multiple projects simultaneously while meeting tight deadlines
• Conduct needs assessments and identify performance gaps
• Measure and evaluate training effectiveness through various assessment methods
• Stay current with industry trends and learning technologies
• Maintain course content and curriculum documentation
• Provide recommendations for continuous improvement of learning programs
• Lead specialized initiatives in cross-skilling content development and quality-driven continuous learning interventions
• Develop scalable modular content architecture that serves diverse global audiences

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level