Learning Experience Design Quality Assurance (QA) Specialist

Westcliff University • Irvine, CA

7d

About The Position

The Learning Experience Design Quality Assurance (QA) Specialist plays a critical role
in ensuring that all courses meet Westcliff University’s academic, technological, and
compliance standards prior to launch. This role manages the QA process and tasks,
such as reviewing courses for accuracy, consistency, and functionality to maintain the
university’s commitment to high-quality learning experiences. Serving as the final
checkpoint in the curriculum development process, the QA Specialist
collaborates with course developers and stakeholders and coordinates the final handoff
to the Instructional Technology team.

Requirements

• Experience in instructional design, course development, or academic quality assurance.
• Strong attention to detail with the ability to identify inconsistencies in content, design, and compliance.
• Familiarity with LMS platforms (e.g., Moodle) and tools such as Turnitin.
• Knowledge of accessibility, copyright compliance, and academic technology standards.
• Familiar with current and emerging instructional pedagogies, adult learning theories, learning outcome assessment, project management strategies, game- based learning, and learning sciences.
• Strong collaboration, written, and verbal communication skills.
• Basic planning skills, vision, and creative intelligence.
• A passion for education.
• Bachelor’s degree in Education, Instructional Design, Educational Technology, or related field (Master’s preferred).
• 3 years of experience consulting for and development of eLearning / instructional resources; training faculty and instructors in best practices for use of technology to support instruction; creating digital and online instructional resources.

Nice To Haves

• Proficiency in digital communication and research.
• Experience in online course design for Higher Education
• Experience either teaching or taking online instruction
• Quality Matters Certification
• Experience with Federal section 508 & W3C standards and accessible design techniques.
• Master’s Degree in Curriculum and Instruction, Education, Instructional Design, or a closely related field
• 5 years of experience in the field of curriculum design and instructional design

Responsibilities

• Conduct comprehensive course reviews to ensure alignment with academic, technological, and compliance standards, addressing accuracy, accessibility, and overall readiness prior to launch.
• Manage and enforce the Quality Assurance process by auditing courses across multiple service levels, identifying misalignments, and coaching course development teams on QA expectations and best practices.
• Coordinate final course handoff to Instructional Technology by documenting Quality Assurance completion, verifying assessment tools and rubrics, and ensuring a smooth transition into the learning management system.
• Support ongoing course maintenance and issue resolution by responding to service- level tickets, collaborating with institutional partners on course updates, and assisting the Learning Experience Design Team with course builds as needed.
• Promote quality and consistency across curriculum development by serving as a subject-matter resource for Quality Assurance standards, compliance requirements, and continuous improvement of course design processes.
• Support to the Learning Experience Design Team during development cycles, designing in the Learning Management System (LMS), and with implementation standards for Edtech tools.
• Stay abreast of instructional design, learning sciences, and educational technology trends.
• Perform other assigned tasks as required.

What This Job Offers