Learning and Development Specialist I - Alameda County, CA

Medzed LLC • San Leandro, CA

3d • Hybrid

About The Position

The Learning & Development Specialist I is a training role focused on field-based and remote training delivery. This position supports onboarding, field readiness, and continued learning for Navigators and operational staff. The role requires frequent travel to support in-person training and coaching.

Requirements

• High school diploma required, Associate or bachelor’s preferred.
• Experience in training, facilitation, or onboarding preferred.
• Bilingual in Spanish preferred
• Valid driver’s license required
• Access to a reliable vehicle
• Northern California residence required
• Strong facilitation skills (virtual and in-person).
• Proficiency with Microsoft 365 and virtual training tools.
• Proficiency with Salesforce
• Proficiency in Salesforce mobile, Ring Central, and Guardian MPS
• Comfortable working in the field and coaching staff.
• Strong communication and organizational skills.
• Patient with employees who are not tech-savvy
• Comfortable with a fast-paced work environment
• Models MedZed values through respectful communication, ethical decision-making, and integrity in all interaction.

Responsibilities

• Facilitate in-person and virtual training sessions.
• Provide field-based coaching and real-time feedback.
• Support onboarding through structured training pathways.
• Deliver remote training and shadowing experiences.
• Maintain training assignments and completion tracking.
• Identify training gaps and improvement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees