Learning and Development Specialist

Pair Team
6h$90,000 - $100,000Remote

About The Position

As a L&D Specialist, you’ll support the build and maintenance of Pair Team’s learning content infrastructure as we scale. This role is ideal for a proactive individual who thrives on execution, adapts existing approaches to new challenges, and partners cross-functionally to keep learning materials accurate, organized, and up to date. You’ll work under general direction from L&D leadership while owning defined learning assets and contributing to a growing, structured learning ecosystem. This role helps ensure our training content keeps pace with product, process, and operational change in a dynamic digital health environment. This is a fully remote position reporting up to the Sr. L&D Manager.

Requirements

  • 2–4 years of experience in learning content development, instructional design, enablement, or training operations, ideally in a fast-paced or scaling organization.
  • Hands-on experience creating, updating, and maintaining SCORM-compliant courses in an LMS using authoring tools (e.g., Articulate Storyline/Rise, Captivate, etc.)
  • Demonstrated ownership of learning assets end-to-end, including build, publishing, version control, updates, and retirement
  • Comfortable partnering with Product and Operations to validate accuracy and alignment
  • Excellent verbal and written communication with the ability to adapt to the audience
  • Ability to stay current on product or workflow changes and reflect them accurately in training materials
  • Consistent execution against defined content templates, standards, and versioning requirements
  • Ability to spot content gaps or inconsistencies and flag practical improvements
  • Organized with a strong attention to detail
  • Willingness to support or co-facilitate training sessions
  • Ownership mindset – own driving results for the mission, business, employee and patient experience
  • Strong desire to work in a rapid-iteration early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”)
  • Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder

Nice To Haves

  • Prior experience in a digital health startup is a big plus!
  • Bilingual in Spanish and/or familiarity with onboarding or operational training for frontline or workflow-driven roles are also a big plus!

Responsibilities

  • Develop and/or audit and update all interactive learning modules into SCORM-compliant courses within the LMS, and maintain accurate on-going content management thereafter
  • Own assigned learning assets through their lifecycle, including build, publishing, versioning, updates, and retirement
  • Establish and maintain a structured learning content repository within the Knowledge Base
  • Develop and update learning modules for new hire onboarding, product updates, and workflow changes
  • Integrate into Operations and Product teams, staying up to date with workflow and/or product changes and ensuring training is reflective
  • Collaborate with subject matter experts to validate content accuracy and readiness
  • Apply learning content standards, templates, and versioning practices consistently
  • Identify content gaps or inconsistencies and propose practical updates or improvements
  • Communicate clearly with stakeholders and adapt messaging based on audience and context
  • Support or co-facilitate training sessions with opportunity to grow facilitation skills over time

Benefits

  • Competitive salary: $90,000 - $100,000
  • Equity compensation package
  • Flexible vacation policy – take the time you need to recharge
  • Comprehensive medical, dental, and vision coverage
  • 401(k)
  • 100% company-sponsored short and long-term disability and life insurance
  • Subsidized backup childcare and caregiver supports through Wellthy
  • Work entirely from the comfort of your own home
  • Monthly $100 work from home expense stipend
  • We provide the equipment needed for the role
  • Opportunity for rapid career progression with plenty of room for personal growth!
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