Learning & Development Program Manager (Hybrid)

Aeroflow Career • Asheville, NC

2d • Hybrid

About The Position

Aeroflow Health – Learning & Development Program Manager Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000’s list of fastest-growing companies in the U.S. As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We’re working hard to ensure that Aeroflow remains a premier employer in Western North Carolina by making constant improvements to our office spaces, thus better the everyday lives of the employees that work so hard to service our patients. The Opportunity Within Aeroflow, the Human Resources team is composed of 20 high-performing team members, focused on learning and development, employee experience, talent acquisition, employee relations, and more. We focus on providing exceptional human resources support and guidance to our 1,000+ employees. Role Overview We are seeking an experienced, strategic Learning & Development Program Manager to join our team. This role will be pivotal in designing, implementing, managing and measuring development programs tailored for individual contributors, managers, and senior leaders. The successful candidate will also lead the development of our comprehensive manager development strategy and ensure its successful execution, including the facilitation of our annual Leaders Forum - an in-person learning and development event for managers. Finally, this role will define a skills and career pathing strategy to drive professional and technical skill development and mobility across the company - leveraging our internal learning platform, Aeroflow University, to drive skill development at scale and provide employees with opportunities to grow their career.

Requirements

• Bachelor’s degree in Human Resources, Psychology, Education, or related field; Master’s degree preferred.
• 10+ years of experience in learning and development, with a focus on leadership development.
• Proven experience in developing and managing leadership programs, preferably in a healthcare or similar environment.
• Experience with leadership coaching, preferably across various levels of leadership.
• Strong project management skills with a track record of executing large-scale training initiatives.
• Excellent communication, interpersonal, and organizational skills.
• Ability to assess training needs and demonstrate the impact of training on business goals.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Development Program Design and Delivery: Design, develop, and implement comprehensive and multi-faceted learning programs for individual contributors, managers, and senior leaders. These programs are unique to each audience with catered experiences, exposure opportunities and education to meet the participants where they are. The intended outcomes are enhanced retention and internal mobility, and improved horizontal thinking. Key responsibilities include:
• Collaborate with stakeholders to identify learning needs and gaps, ensuring alignment with organizational goals.
• Define selection criteria and process, manage the communications plan and Architect program structure and facilitate learning sessions and experience to drive consistent, tiered training across programs; ensuring program is addressing identified gaps.
• Support program participants through the duration of the program ensuring their personal success and program value.
• Establish metrics for measuring the effectiveness of learning programs and strategies, and modify programs based on feedback and outcomes.
• Conduct regular assessments to gauge progress towards organizational development goals.
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned
• Manager Development Strategy: Lead the development and continuous improvement of the manager development strategy, fostering management and leadership capabilities across all levels. Create tailored learning experiences that promote effective leadership practices and enhance managerial skills.
• Annual Leaders Forum: Plan and execute the annual Leaders Forum, ensuring it provides value through engaging content, networking opportunities, and professional development resources. Gather feedback and implement improvements for future forums based on participant input.
• Skills Strategy & Career Pathing: Evaluate and select the appropriate skill inventory to serve as the foundation for learning and development across the company. Integrate the skills inventory with internal systems to help drive clear career pathing and role clarity. Leverage the skills to build skill development pathways and programs as needed - focusing first on the most common denominators. Build and develop visual career pathways for employees to evaluate and interact with the various options they have at Aeroflow.
• Stakeholder Engagement: Build strong relationships with key stakeholders to promote a culture of learning and development within the organization. Collaborate with HR and department leaders to integrate learning strategies into the employee lifecycle and performance management processes.
• Other job duties assigned

Benefits

• Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager